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Customer reviews

Rating 4.6 out of 5 stars with 14488 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the 65" Class 7 Series LED 4K UHD Smart Tizen TV (2019)'s picture quality, ease of use, and price. Many appreciate the TV's color accuracy and relatively easy setup process. However, some users have expressed dissatisfaction with the remote control and reported occasional issues with internet connectivity and the operating system's responsiveness. A few customers also mentioned concerns about the TV's volume and long-term reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 570 Showing 11,381-11,400 of 14,488 reviews
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great led tv ,awesome graphics for gaming and watching movies, wish I could have got a 75 inch maybe next time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Clear and bright, great resolution and definition!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Im very satisfied with the product and cant wait for my next purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Put it in our Airbnb and guests are loving it and I do when I stay there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot bigger then I thought it would be. I’m happy with it. I never got my free Apple TV device for the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! The color is amazing! Samsung is definitely worth the extra money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was very timely and the delivery guys where very cautious

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Antenna

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was easy to install however did not give as good range as expected so still couldn’t get some channels as expected. Overall satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent brand and excellent price,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy is the place for me from now on, I strongly recommend this TV to anyone who wants a great value for their money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the training room at my Real Estate brokerage. I cast training materials from my laptop - works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65” 4K smart tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp colors. So far, so good. Had an LG 55” before that had wi-fi issues and colors were starting to change.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Samsung HDMI Issies

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At night when the TV is powered off, it does not recognize the HDMI connections when powered back in the next morning. You have to disconnect the cable and connect it back. Samsung support was no help and after searching the Internet this looks to be a common problem with this mode of tv. When it works, picture is good but the HDMI issue is very frustrating and I may return it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Riddler:

      Thank you for purchasing Samsung’s TU7000 TV. I am sorry to hear that you are experiencing issues connecting with a wired connection. Please try the following troubleshooting steps:

      1) Power off all HDMI devices connected to TV
      2) Disconnect all HDMI cables from TV
      3) Power off and unplug the TV's power cord from the wall outlet
      4) Press and hold the TV power button for 30 seconds
      5) Reconnect HDMI cables back to HDMI ports on TV
      6) Re-plug the TV's power cord back into the wall outlet and check the TV.

      If you need further assistance, please contact Samsung Customer Support, and a representative will gladly help you.

      1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Samsung Smart TV

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer Samsung Smart TVs because they are easy to navigate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GLORIOUS PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Class 7 Samsung Smart TV is hands-down a glorious product enhanced in quality by Best Buy's service and pricing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s still nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv just wish the picture was clearer than what it is. Other than that it’s all good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG is the perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an amazing pictur i bought it as a gift to my brother in law

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - 65" Class 8000 Series LED 4K UHD Smart Tizen TV is the perfect TV.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return this TV after two days due to weird purple lines going down the screen. I think this is a low end Samsung and not worth the money. Spend a little more and get something better or go with a different brand

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who helped us was very nice and helped sort everything out. He did not push us to get the home installation.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Samsung - 65" Class 7 Series LED 4K UHD Smart Tize

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very glitchy while scrolling through the menu options other than that pretty good.

    No, I would not recommend this to a friend