Customer Ratings & Reviews
- Model:
- UN65TU7000FXZA
- SKU:
- 6401722
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 65" Class 7 Series LED 4K UHD Smart Tizen TV (2019)'s picture quality, ease of use, and price. Many appreciate the TV's color accuracy and relatively easy setup process. However, some users have expressed dissatisfaction with the remote control and reported occasional issues with internet connectivity and the operating system's responsiveness. A few customers also mentioned concerns about the TV's volume and long-term reliability.
This summary was generated by AI based on customer reviews.
Amazing for movies and video games
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy hookup, beautiful display, and works extremely well with my ps4! Cant wait to play my ps5 on this awesome tv!!
I would recommend this to a friendAwful motion blur
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price for this size TV was great. Motion blur is horrendous. It blurs terribly on shows that you wouldn't even expect to have a lot of motion such as The Office. It's even worse on older shows that were not shot in HD. It is WAY too dark on darker scenes. We had to put the settings on Vivid just to be able to see anything when watching the Mandalorian. My old plasma has a much better picture. It is also ridiculous that any new TV would only have two HDMI inputs.
No, I would not recommend this to a friendBrand response from Samsung
Posted .mattbar45:
Thank you for your review of Samsung's TU7000 TV. Your viewing experience and thoughts on the number of HDMI ports is important to us and will be shared with our internal teams.
For optimal motion image performance, you may want to adjust the picture clarity setting by going to: Settings > Picture > Expert Settings > Picture Clarity Settings
If the colors on your TV are correct but just a little too dark or bright you can try Dynamic Picture Mode, or manually adjust the Brightness settings to your liking.
Dynamic Picture Mode will make pictures brighter and clearer in bright viewing environments. Go to: Settings > Picture > Picture Mode > Dynamic
Or manually adjust the Brightness settings to your liking. Go to: Settings> Picture> Expert Settings> Brightness
Should you need further assistance with features or other product usage, please reach out to Samsung Support via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Fantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product incredible price . My 2nd Samsung Samsung but this time I'm a smart TV
I would recommend this to a friendSo far the TV has been great!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was very hesitant at first because of an experience with the Samsung refrigerator however so far so good with the T.V.
I would recommend this to a friendAwesomeness
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tv, it was a gift to my parents and they couldn’t have asked for anything else!
I would recommend this to a friendBest service and good photo quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Tv if you are looking for something to enjoy at home. Great deal, free delivery on time.
I would recommend this to a friendTv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv ! Works good for the living room or any room!!! Love the view
I would recommend this to a friendThe Best TV in the market
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, wonderful. Enjoy watching movies. Highly recommended. One of each.
I would recommend this to a friend- Pros mentioned:Tv quality
Not good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's okay for the price, but it was cheap. It is an excellent TV
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JaimeR,
Thanks for taking a moment to review Samsung’s TU7000 TV. If you’re experiencing specific issues which caused you to give this a 3-star rating, please know that Samsung Customer Support is here to help. Just call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Excited to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grabbed this on a deal. Haven't unboxed it yet but we're looking forward to the new TV.
I would recommend this to a friendSamsung 65 inch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my New Tv. I actually like it better than the curve Samsung I had before.
I would recommend this to a friend- Pros mentioned:Picture quality
Good picture except for motion blur
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is good except for the motion blur. Decent cheap TV but not as good as my plasma that died last month.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Lonnie:
Thank you for your review of the TU7000 TV. I am sorry that you are experiencing some image issues. If you notice blurring or juddering on the screen, use the Picture Clarity Settings function to resolve the issue. You can find it in your TV Settings: Settings > Picture > Expert Settings > Picture Clarity Settings
I hope this improves your viewing experience. If you need further assistance or have any questions, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Samsung 65" TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My samsung 65" class 7 TV arrived in good condition. All connections are working. Very satisfied
I would recommend this to a friend- Pros mentioned:Picture quality
Good for the price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture for sports and any bright tv shows, but the night or dark scenes are really poor.
No, I would not recommend this to a friend U big dog do oh ll
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.F u DMV I CB go go I pop g V go v ok g C foh on f S hog da?h Cho I put t Dj ha oh ole duu Ight v jay yo
I would recommend this to a friendSmart buy and smart TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Television is excellent...and the smart features are good plus you have Samsung TV ......
I would recommend this to a friendHome Tv system upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works great. Installation by geek squad was smooth and we’ve been using it trouble free.
No, I would not recommend this to a friendThank you
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Its a great tv. Thank you guys for delivering so quick and efficient.
I would recommend this to a friendTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Black Friday did us wonders. We got a massive tv and a surround sound for less then 1k. Everything works great
I would recommend this to a friendSamsung 65" TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size and resolution! The price is good for someone not wanting to spend that much money.
I would recommend this to a friend