Customer Ratings & Reviews
- Model:
- UN65TU7000FXZA
- SKU:
- 6401722
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 65" Class 7 Series LED 4K UHD Smart Tizen TV (2019)'s picture quality, ease of use, and price. Many appreciate the TV's color accuracy and relatively easy setup process. However, some users have expressed dissatisfaction with the remote control and reported occasional issues with internet connectivity and the operating system's responsiveness. A few customers also mentioned concerns about the TV's volume and long-term reliability.
This summary was generated by AI based on customer reviews.
Samsung tv 65 inch smart tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv and great value for the money!! We are glad we shopped with Best Buy!!
I would recommend this to a friendVery Good Deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy witht this purchase. This TV does not have the brightest screen, but it is excellent. I got a very good deal at Best Buy!
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely satisfied. I first thought it was too much tv for us but I love the convenience of all the apps in one click
I would recommend this to a friend65 inch
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I love it and the Geek Squad was great for installation!
I would recommend this to a friend4ktv
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best tv ever!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendGreat service and TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the service of delivery. Very personal and professional. Great picture. Couldn't be happier!
I would recommend this to a friend- Pros mentioned:Picture quality
I love Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced my 50’ flat screen Samsung tv for the living room. Size is great, clarity could be better but it works.
I would recommend this to a friendBrand response from Samsung
Posted .Keanna:
Thank you for purchasing the Samsung TU7000 4K Smart TV and for your review. There are several image settings you can adjust to your liking such as Picture Mode and Expert Settings.
Choose a Picture Mode by going to Settings > Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode.
You can further adjust your sharpness, brightness, contrast, color, and more by going to Settings > Picture > Expert Settings
For further information regarding Image Settings, please see this article:
https://www.samsung.com/us/support/answer/ANS00079295/
Should you need further assistance with settings, features, or functions, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
It's Fuggn awesomeness
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. It is intuitive and smart. I have zero complaints. I love love love it
I would recommend this to a friend- Pros mentioned:Picture quality
Picture flickers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this tv for 1 month and honestly I loved it in the beginning. The picture quality was great crisp picture and the sound is good too . But after two weeks I noticed that the picture looked a little off but I didn’t pay mind to it . And finally tonight I was watching a movie and the picture started to flicker nonstop I had to turn off the tv . This is my first Samsung tv. I only bought it because everyone hypes Samsung up to the max so I figured I would give it a shot . And it backfired on me I should have stuck to Vizio or sharp . Those are the brands that I stick to and never had any issues . I am very disappointed in Samsung being such a reputable company . Will not purchase a Samsung again .
No, I would not recommend this to a friendBrand response from Samsung
Posted .JayRed187:
Thank you for purchasing the Samsung TU7000 TV. If your TV is flickering or dimming sporadically, you may need to disable some of the energy efficiency features.
Disable Ambient Light Detection, Power Saving Mode, Motion Lighting, or Contrast Enhancer.
Settings > General> Eco Solution> Ambient Light Detection
Settings > General> Eco Solution> Power Saving Mode
Settings > General> Eco Solution> Motion Lighting
Settings > Picture > Expert Settings > Contrast Enhancer
Run Picture Test. When the tested image quality is normal, check the signal of the connected device.
Settings > Support > Device Care > Self Diagnosis > Picture Test
I hope this helps. If your issue persists, please reach out to Samsung Customer Support, and a representative will gladly assist you.
1) Phone: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Samsung for the win
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The reviews speak for themselves. Great tv. I had an 18month old sharp roku tv die. Never again.
I would recommend this to a friendIts a Samsung. Nothing bad to say
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing bad to say. Its a Samsung I have 6 ranging from an 85 down to a 32. Never any problems
I would recommend this to a friendGreat Service and excellent TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On-time, fast delivery and setup, the guys very friendly and knew what to do, great service and excellent TV
I would recommend this to a friendNice TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my son as a holiday gift. He's very satisfied with it. Simple to setup. I'd buy it again.
I would recommend this to a friendSamsung 4K UHD TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the overall performance of Samsung TV. The resolution is amazing! And the price is really a good deal.
I would recommend this to a friendSamsung Series 8 Crystal UHD
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This review is for the Class 8 Series, we initially purchased the incorrect TV so we returned the 7 for the 8
I would recommend this to a friendGreat deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got what I expected to get. Thank goodness thank you best buy
I would recommend this to a friendAwesome device
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great smart TV it took me some time getting use to but now that I have all of my tvs will be made my samsung
I would recommend this to a friendDanny
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.super happy and my children very happy thanks to the best buy team wishing all the team blessings
I would recommend this to a friendNeeds improvement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its okay definitely not my favorite. The sound could be better and picture could be better.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi LakryaH,
Your details regarding the image and sound quality of your TU7000 TV are important to us and will be shared with our internal teams. You may want to try adjusting the settings to improve your picture and sound.
Go to Home > Settings > Picture > Picture Mode and select the mode that best fits your usage:
1) Standard: Default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Most suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to Settings > Picture > Expert Settings and configure the image settings to your taste with additional functions.
Additionally, there are several sound settings you can adjust to suit your personal sound preferences. Change the Sound Mode by going to Settings > Sound > Sound Mode.
You can also customize the sound with Expert Settings by going to Settings > Sound > Expert Settings.
I hope this helps you enjoy your experience. If you’d like more help with settings, please know we’re here to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for a great tv. I’m so glad I purchased this tv and the Samsung tv channels were an added bonus.
I would recommend this to a friend