Customer Ratings & Reviews
- Model:
- UN65TU7000FXZA
- SKU:
- 6401722
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 65" Class 7 Series LED 4K UHD Smart Tizen TV (2019)'s picture quality, ease of use, and price. Many appreciate the TV's color accuracy and relatively easy setup process. However, some users have expressed dissatisfaction with the remote control and reported occasional issues with internet connectivity and the operating system's responsiveness. A few customers also mentioned concerns about the TV's volume and long-term reliability.
This summary was generated by AI based on customer reviews.
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv! I have two so far, one I’ve had for over a year. No problems, no glitches.
I would recommend this to a friendSamsung 65" Class 7
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great viewing quality. Sound isn't all that great. Purchased a suggested sound bar and overall I'd honestly say that I wish the sound was more clear.
I would recommend this to a friendThanks!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great color and easy to operate! I’m sure we’ll have some questions eventually…..
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The clarity is nice, and it connects to my gaming devices easily!
I would recommend this to a friend- Pros mentioned:Picture quality
Nice for the price but ....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a nice tv for the price. Good picture (cannot say anything about the sound as I use a sound bar.) However, it has lost its internet settings several times now and I have had to do a full reset of it. It says it has the latest software, but that seems to be a bit buggy. This then affects my ability to stream to it which is the main reason for buying this model.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Technerddad:
Thank you for purchasing Samsung’s TU7000 TV. I am sorry to hear that you are experiencing connection issues. If you are using a wired connection. Please try the following troubleshooting steps:
1) Power off all HDMI devices connected to TV
2) Disconnect all HDMI cables from TV
3) Power off and unplug the TV's power cord from the wall outlet
4) Press and hold the TV power button for 30 seconds
5) Reconnect HDMI cables back to HDMI ports on TV
6) Re-plug the TV's power cord back into the wall outlet and check the TV.
If you need further assistance, please contact Samsung Customer Support, and a representative will gladly help you.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Samsung Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Tv for the price picture quality is ok not what I’ve seen in some Samsung products but a really nice tv for the price
I would recommend this to a friendBEAUTIFUL DISPLAY
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV for my hubbynon his bday, and he loves it!!! Amazing quality and beautiful display.
I would recommend this to a friendSo far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Instructions were easy to read and understand that made it easy to install. Didn't have any problem at all.
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it so much! I got it at a good price and would recommend it to any one!
I would recommend this to a friendLove my TV
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my TV. Is works perfectly! Perfect size por my new family room.
I would recommend this to a friendTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is amazing the color is beautiful I would recommend this TV to all my friends and family
I would recommend this to a friendGreat Television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I both thoroughly enjoy this TV. The contrast is impeccable. The Tyzen platform so far has been good
I would recommend this to a friendDefective lower screen picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love Samsung TV's and will continue to buy Samsung when a new TV is desired. But this specific TV has a little "internal bubble" in the bottom of the screen affecting the picture slightly. Unfortunate for a brand new TV. Just haven't had the chance to try to trade it for a new one and the box it came in is long gone in the trash. I can send pics if needed, just don't have any available at this time
I would recommend this to a friendBrand response from Samsung
Posted .Hi Dave,
Thank you for sharing your review on the 65TU7000 TV. Your experience is very important to us and will be shared with our product team.
So we can better understand the problems you are experiencing and provide you with troubleshooting assistance or warranty service, please contact Samsung Customer Support at:
1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
~ Samsung Ambassador
Great TV - Good Delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I appreciate the service and professionalism of Best Buy. The TV has been a great addition and was well priced.
I would recommend this to a friendtv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found the sound a little lower than normal to be able to hear we have to put the volume on 30 to 40
I would recommend this to a friendGreat tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal on an awesome TV. Sales guy was helpful. Very pleasant transaction.
I would recommend this to a friendExcellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like everything and it shows great with no problems at all.
I would recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my purchase. I went in for an advertised item and was quickly helped!
I would recommend this to a friend65” tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. We bought it for our Grandaughter. She really likes it
I would recommend this to a friendHappy with this TV!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy always gives the best prices!!!! I'm very happy with this purchase!!!
I would recommend this to a friend