Customer Ratings & Reviews
- Model:
- UN65TU7000FXZA
- SKU:
- 6401722
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 65" Class 7 Series LED 4K UHD Smart Tizen TV (2019)'s picture quality, ease of use, and price. Many appreciate the TV's color accuracy and relatively easy setup process. However, some users have expressed dissatisfaction with the remote control and reported occasional issues with internet connectivity and the operating system's responsiveness. A few customers also mentioned concerns about the TV's volume and long-term reliability.
This summary was generated by AI based on customer reviews.
Beautiful TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful display and has all the apps I use pre installed.
I would recommend this to a friendAwesome!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Favorite tv I've bought! Clear screen and bright screen. Love it!
I would recommend this to a friendTV Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great TV and a great purchase so far. I would but it again.
I would recommend this to a friendGreat Resolution
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only reason why I don't add a fifth start is because the HULU app keeps crashing, and it won't let you delete apps that you don't use. That's annoying
I would recommend this to a friendExactly as always from best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am never disappointed in best buys quality. Thats exactly why I always purchase from them. Simple as that.
I would recommend this to a friendSamsung TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Samsung products, This Tv was a replacement for my living room , always Satisfied with a Samsung!!!!
I would recommend this to a friendPretty good TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good on this TV for my daughter, the only difficulty was with the odd size mounting holes on the back of it.
I would recommend this to a friendSamsung TV a never disappointing product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV for my daughter. She absolutely loves it. It was a great buy for the price.
I would recommend this to a friendMostly for background noise
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality isn't the best but I knew I went into the entry level. But its good. I like it.
I would recommend this to a friendBeautiful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful clarity, sound is kind of tin-ish if you don't go with a sound bar. The feet are not too far out.
I would recommend this to a friendDead Spots
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased our tv new in August of 2022. Within two months we had a black dead spot. its now been 6 months and we have two huge black dead spots on the tv. The smart apps work well. The only issues we have is all the black spots that keep coming up on the TV. :( I am trying to find out if there is any type of warranty on this tv.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Lache,
I'm sorry that you are seeing black spots on your new Samsung TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.
Please give us a chance to make this right by calling us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Samsung 65” TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good television and very easy to programming all channels
I would recommend this to a friendGreat for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an amazing tv for the price, though I do feel color schemes are off as my house is so bright with natural sunlight. Perfect for the price though!
I would recommend this to a friendSamsung 65” Fantastic TV
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally satisfied with this TV. Had for close to a year and not be single issue.
I would recommend this to a friendExcellent TV, highly recommended !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is just the right size, has everything we need we are very happy with this purchase ! Great Value !
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
ultra TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.FAST, EASY SET UP, EXCELLENT PICTURE, GREAT TV FOR THE MONEY..............
I would recommend this to a friendBrand response from Samsung
Posted .BIGBROWN:
Thank you for purchasing the 2020 TU7000 4K Smart TV. The Crystal Processor 4K transforms everything you watch to 4K. Its crisp, clear picture is 4x the resolution of Full HD. If you are experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help.
1) Phone: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've never owned a Samsung TV before but my daughter does and I loved it so much I went out and bought one.
I would recommend this to a friendGreat TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been the best TV I bought Great picture great sound problem
I would recommend this to a friendGreat TV great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv and an even better price. Works as expected and has all the apps you will ever need.
I would recommend this to a friendMs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Only need one remote. .don't have to change the input for different devices. This TV recognizes .
I would recommend this to a friend