Customer Ratings & Reviews
- Model:
- UN65TU7000FXZA
- SKU:
- 6401722
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 65" Class 7 Series LED 4K UHD Smart Tizen TV (2019)'s picture quality, ease of use, and price. Many appreciate the TV's color accuracy and relatively easy setup process. However, some users have expressed dissatisfaction with the remote control and reported occasional issues with internet connectivity and the operating system's responsiveness. A few customers also mentioned concerns about the TV's volume and long-term reliability.
This summary was generated by AI based on customer reviews.
review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The rep in the stores were very helpful. I was very satisfied. I will shop again at Best buy
I would recommend this to a friendCan’t go wrong
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv especially for the price. I always choose Samsung for tv’s
I would recommend this to a friendnothing special
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.first and last samsung, picture is ok, nothing special ,the speakers arent loud enough , after many tries i wasnt able to connect my pc, not what i expected from a 7 series or samsung, i had a 65 LG that the screen got accidently busted , price led me to this tv when i should of bought another lg.
No, I would not recommend this to a friendBrand response from Samsung
Posted .4444:
I am very sorry you are experiencing issues connecting your PC to your new TU7000 TV. You can view detailed information about external devices that can be connected to your TV.
On your remote, go to Source > Connection Guide > PC for information on how to connect your computer.
I hope this information helps. If you have any further questions or concerns, please contact Samsung Customer Support:
1) Phone: 1-800-SAMSUNG, available 8AM - 9PM EST, Mon - Fri
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Best customer service
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it best Tv I ever had great customer service ❤️
I would recommend this to a friendGreat Purchase
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this television and the remote is awesome, a great buy!
I would recommend this to a friend65’ Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I have have nothing but sheer pleasure watching my new Samsung.
I would recommend this to a friendBest 65” around
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best 65” on the market I replaced a 50” and put it in the bedroom. I’m so glad I did.
I would recommend this to a friendAMAZING VISUALS
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV. Displays 4K the way it was supposed to be shown. Great price too.
I would recommend this to a friendSamsung TVs are the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung makes the best TVs hands down. Simple easy to use great picture quality
I would recommend this to a friendVery Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best product at a great price, love it! Another one
I would recommend this to a friendDad loves it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my dad, he absolutely loves it. Now I cant get him out of the house.
I would recommend this to a friendBest TV`
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great but I love this TV` !!! I walk into my home with a great experience!!!
I would recommend this to a friendCan’t go wrong with Samsung
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect. I love my Samsung tvs in my important rooms
I would recommend this to a friendSamsung Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love the TV, it’s the perfect size and love all the apps that are available.
I would recommend this to a friendHappy buyer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with my purchase I really enjoy with my family.
No, I would not recommend this to a friendGreat picture quality and easy to navigate
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had this TV mounted on our wall; and we've been very happy with its quality and easy navigation.
I would recommend this to a friendGood tv
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv only brand I use it does what it needs to do
I would recommend this to a friendFeels good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a wonderful feeling A real great experience. Everyone should get one if possible every family.
I would recommend this to a friendGreat TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has pretty much all the apps you need to be able to stream online content. Great for cable cutters.
I would recommend this to a friend- Pros mentioned:Picture quality
Good, but laggy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture but when navigating the menus there is an input delay of 1-2 seconds. Mildly annoying
No, I would not recommend this to a friendBrand response from Samsung
Posted .Cdriver:
Thank you for sharing your experience with the TU7000 TV. I am sorry that you are experiencing some delayed response when navigating the menus.
To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care
This service checks memory and frees up unused cached memory and closes background apps. I hope this helps to solve your concerns. Should you need further assistance, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions