Customer Ratings & Reviews
- Model:
- UN65TU7000FXZA
- SKU:
- 6401722
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 65" Class 7 Series LED 4K UHD Smart Tizen TV (2019)'s picture quality, ease of use, and price. Many appreciate the TV's color accuracy and relatively easy setup process. However, some users have expressed dissatisfaction with the remote control and reported occasional issues with internet connectivity and the operating system's responsiveness. A few customers also mentioned concerns about the TV's volume and long-term reliability.
This summary was generated by AI based on customer reviews.
Great product great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing price, visuals and resolution are great! 10/10 recommend to anyone looking for a 65” TV
I would recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice
I would recommend this to a friendsamsung tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AWESOME……….…………………………………………………………………………………………………..
I would recommend this to a friend- Cons mentioned:Reliability
Samsung failed to work.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A week after receiving TV quit turning on. Took it back during third week due to travel. Had to send back to manufacturer. Bought a new Sony for use. Two week return policy is miserable. Waiting for repair on Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi BobR,
I am very sorry that you experienced issues with your TU7000 Crystal UHD TV and are currently waiting for it to be serviced. I understand your frustration and appreciate your patience.
Should you have any issues with your TV after the service is complete, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Samsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There weren’t any issues. Everything went smoothly. I was notified when the person was enroute
I would recommend this to a friendSamsung a name I always trust.....
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Satisfied with the performance as of now. Will definitely recommend..... :)
I would recommend this to a friendGood product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for someone. They said they like it a lot!
I would recommend this to a friendGreat Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just got my tv today! Deliver was smooth and team was very friendly! Worth it all!
I would recommend this to a friendAmazIng TV for the $$
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV for the money. Quality and the Samsung name definitely pushed us to get this TV.
I would recommend this to a friendGreat TV for the cost.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! Samsung works well with Spectrum app as well. Very pleased.
I would recommend this to a friendPrice fluctuates
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price became cheaper before and after my purchase. But it was high just when I was about to buy.
I would recommend this to a friendMr
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great to for the price, got same day pick up, the guys helped me load it up and got me in my way
I would recommend this to a friendLove it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Great price. Had to wait a little while to get someone to help me but overall very helpful.
I would recommend this to a friendBrand response from Samsung
Posted .Yolo:
Thank you for purchasing the 65” Samsung TU7000 Crystal UHD TV. I am happy to hear that you are enjoying your new TV with High Dynamic Range (HDR) which lets you enjoy a wide spectrum of colors and detail, even in dark scenes.
If you should have any questions or concerns with usage, features, or how to best optimize your settings, please know we are always here to help.
1) Phone: 1-800-SAMSUNG
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Thank you for choosing Samsung.
~ Samsung Solutions
Best TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It can't get any better than (It can) this best TV
I would recommend this to a friendSamsung television
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice television. I brought it for my granddaughter for a wedding gift and she stated she really like the television
I would recommend this to a friend65 inch tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my tv it fits my room perfectly. And i recommend Samsung to my family and friends
I would recommend this to a friendEasy and convenient
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy had what I wanted in stock and ready! Good price on the tv!!
I would recommend this to a friendAWESOME TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT TV You can never go wrong with a Samsung TV And Best Buy is always a pleasure to shop at
I would recommend this to a friendAwesomeness
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was exactly what we wanted. Service techs were GREAT!
I would recommend this to a friendSamsung crystal UHD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a good starter tv for the price, def can’t complain …… the processor is a little slow but it works
I would recommend this to a friend