Customer Ratings & Reviews
- Model:
- UN65TU7000FXZA
- SKU:
- 6401722
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 65" Class 7 Series LED 4K UHD Smart Tizen TV (2019)'s picture quality, ease of use, and price. Many appreciate the TV's color accuracy and relatively easy setup process. However, some users have expressed dissatisfaction with the remote control and reported occasional issues with internet connectivity and the operating system's responsiveness. A few customers also mentioned concerns about the TV's volume and long-term reliability.
This summary was generated by AI based on customer reviews.
Good choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality product I was very pleased with the service I received when I picked up this product
I would recommend this to a friendTrust the Samsung
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this brand of TV, Always use Samsung for my main tv.
I would recommend this to a friendTv upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks amazing mounted on the wall geek squad did an awesome job pleasing my parents.
I would recommend this to a friendGreat staff
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great! Overall very happy with our experience! Staff was outstanding! Product is amazing
I would recommend this to a friendSamsung 65 inch
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love tv so far only had it 2 days quality seem great price was good
I would recommend this to a friendSamsung for the win.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Graft for sporting events. That’s what I use it mostly for . Can’t go wrong with Samsung.
I would recommend this to a friendTV purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchasing at Best Buy was seamless. Have not set up the tv yet, but will update once done.
I would recommend this to a friendSamsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Live this.. it also comes with Samsung plus.. extra channels. So glad I updated.
I would recommend this to a friendSamsung tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love my television its every thing i everything
I would recommend this to a friendBuy it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv never could go wrong with a Samsung tv
I would recommend this to a friendSamsung 65” TV
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome LED TV! Samsung never disappoints! I love it
I would recommend this to a friendWiFi works when it wants to
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had originally bought one, then returned a month later due to the WiFi not working. The new TV worked initially, however has since begun sporadically working. WiFi connection is not consistent. Is WiFi connection not an essential part of a “Smart TV?” I called Samsung and they said its a software issue (they recommended returning), so I returned the original, however I am now experiencing the same issue.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Stuart: Thank you for your review of the Samsung TU7000 TV and sharing the issues you are experiencing with your Wi-Fi connection. You may want to go through these steps to check your connection:
1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m).
2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.)
3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test
4) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again.
5) Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update.
For further assistance or service, please contact us via any of the following options:
For further assistance, please contact Samsung TV Support at:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
best TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.as always Samsung is a quality product set up was easy and great quality screen
I would recommend this to a friend65" TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV. Sound quality in normal mode poor. Need amplify mode.
I would recommend this to a friendGreat picture quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this right before the shut down of retail stores. Staff was fantastic and the process was easy.
I would recommend this to a friendSamsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, product and price. Always like dealing with Best Buy.
I would recommend this to a friendMichael T.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome products at awesome prices. My go to store when in need the best value
I would recommend this to a friendGreat tv!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a replacement for Hisense that arrived home box opened with screen cracked. We love this tv.
I would recommend this to a friendGood TV
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, Works with no issuess after 2 years of use.
I would recommend this to a friendAmazing TV for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My mom loves her new TV! It’s incredibly good looking and a huge improvement from what she had before!
I would recommend this to a friend