Customer Ratings & Reviews
- Model:
- UN65TU7000FXZA
- SKU:
- 6401722
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 65" Class 7 Series LED 4K UHD Smart Tizen TV (2019)'s picture quality, ease of use, and price. Many appreciate the TV's color accuracy and relatively easy setup process. However, some users have expressed dissatisfaction with the remote control and reported occasional issues with internet connectivity and the operating system's responsiveness. A few customers also mentioned concerns about the TV's volume and long-term reliability.
This summary was generated by AI based on customer reviews.
65 tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the way it look and very satisfied it was a gift for my husbans
I would recommend this to a friendWireless router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product...meets our needs. Easy to install and set up for maximum coverage.
I would recommend this to a friendBest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You guys are the best at what you do thank you I appreciate and value you guys
I would recommend this to a friend65" SamsungTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great puchase! Excellent screen definition! Very excited and Happy with my tv.
I would recommend this to a friendGreat buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greta quality. Tv it self looks great. Overall great purchase
I would recommend this to a friendGreat TV!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase! Well worth the $$. Fits my needs perfectly.
I would recommend this to a friendAmazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Non contact delivery was great Tv is amazing. Love the game mode and all the apps easy to access.
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.MmmmmAaaaaaZzzzziiinnnggg. Great, so great, it's great. Ssssuuuuppppereerrrr great!!!
I would recommend this to a friendSamsung 4k 65”
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, great price Samsung has the best TVs i’ve never been let down at all by them.
I would recommend this to a friendexcellent
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.beautiful TV I have 65in 6 series with not Bluetooth but I want this that I bought for my friend.
I would recommend this to a friend- Pros mentioned:Picture quality
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my son room so he can play his game on a bigger screen
I would recommend this to a friendBrand response from Samsung
Posted .Hi Berbi,
Thank you for purchasing the Samsung TU7000 and for sharing your review. I'm very glad to see that you are happy with this product. However, you have given this model a 3-star rating.
If there is anything we can do to assist you or provide solutions to improve your experience, please contact Samsung Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
~ Samsung Solutions
Great definition of picture.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husbands loves to watch sports on it and I love to watch Netflix. Good resolution and definition.
I would recommend this to a friendLOVED IT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.VERY NICE SMART TV, HAPPY WITH THE PRODUCT AND THE CURBSIDE PICK UP SERVICE AT Best Buy.
I would recommend this to a friendBlack Friday madness? NOPE!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered online and picked it up the next morning. In and out!! Love our new Samsung 65” tv
I would recommend this to a friendGreat Picture & Great Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am definitely happy with my purchase. The picture quality is great, and you can't beat the price.
I would recommend this to a friendBest resolution
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was shopping for a tv and found this on bestbuy. Happy with the purchase
I would recommend this to a friend- Pros mentioned:Picture quality
Nice picture mediocre sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup with lots of app options. Sound quality is pretty bad, but picture quality is nice.
I would recommend this to a friendBrand response from Samsung
Posted .Clock:
Thank you for sharing your user experience with the TU7000 TV. I am sorry that you are not completely satisfied with its sound performance.
You may select from several Sound Modes and advanced settings to meet your personal preferences. Press the Home button on your remote, and then navigate to Settings > Sound > Sound Mode
You can also customize the sound with Expert Settings. Home > Settings > Sound > Expert Settings.
Instructions for configuring these modes and settings are found in the E-Manual(page 69-70):
https://downloadcenter.samsung.com/content/UM/202004/20200402125724749/KT2ATSCT-2.0.0_EM_KANTS_USA_ENG-US_200309.1.pdf
For assistance with these features or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at:
1) Phone: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Great Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy purchase. Great curbside service! The website made purchasing smooth and painless.
I would recommend this to a friendGreat price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this tv however getting use to it is hard. The picture looks so dark but like my husband said I have to keep watching it.
I would recommend this to a friendTv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new tv. It was delivered on time, the price was also great
I would recommend this to a friend