Customer Ratings & Reviews
- Model:
- UN65TU7000FXZA
- SKU:
- 6401722
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 65" Class 7 Series LED 4K UHD Smart Tizen TV (2019)'s picture quality, ease of use, and price. Many appreciate the TV's color accuracy and relatively easy setup process. However, some users have expressed dissatisfaction with the remote control and reported occasional issues with internet connectivity and the operating system's responsiveness. A few customers also mentioned concerns about the TV's volume and long-term reliability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv has been working great so far Great picture had it about a month Remote is a littLe to small
I would recommend this to a friendBrand response from Samsung
Posted .Sd59:
Thank you for purchasing the TU7000 TV and for your review. Your thoughts regarding the remote design is important to us and will be shared with our internal teams.
Should you ever have questions or need help with TV features, specs, or operation, we are here to help.
1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Everything it's advertised
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV. Have had no problems. It is everything it says it is. Quick delivery
I would recommend this to a friend65 inch TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered on time and guys were great about putting it where I needed.
I would recommend this to a friendtv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great quality set up was very simple and the delivery driver was great
I would recommend this to a friendTV Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall very great product to have in any room and living room the legs can be a bit wobbly so have a sturdy stand
I would recommend this to a friendGood but not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.little lag on the apps. i like the TV, and i feel it was worth the price. I wouldnt get it again if it goes out.
I would recommend this to a friendPresent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It replaced a 10 yr old sony for my 86 year old dad and it works great.
I would recommend this to a friend- Pros mentioned:Tv quality
tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the tv and size, was expecting for it to come with a different remit like the other
I would recommend this to a friendBrand response from Samsung
Posted .greatsamsungtv:
Thank you for purchasing the Samsung TU7000 Crystal UHD TV. I am happy to hear that you are enjoying your new TV with High Dynamic Range (HDR) which lets you enjoy a wide spectrum of colors and detail, even in dark scenes. Your model comes with a standard remote. The OneRemote has a microphone and comes with the TU8000 and higher models which have voice assistants built-in.
You can contact Samsung Customer Support with any questions or concerns with usage, features, or how to best optimize your settings.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Entertaining
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It just fit on my entertainment got a lot of channels even I don’t use any cable company
I would recommend this to a friendGreat display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Display works and looks great!! Would definitely buy again!
I would recommend this to a friendLove it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect tv for my new space - I highly recommended. I shopped around and landed here.
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great looks on my kitchen all my friend went crazy went they see it
I would recommend this to a friend- Pros mentioned:Picture quality
Great tv, ridiculous remote.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv has great picture, great sound, as expected from Samsung. But, the remote SSSUUUCCCKKKSSSS.
I would recommend this to a friendBrand response from Samsung
Posted .Newremote:
Thank you for purchasing the TU7000 TV and for your review. Your thoughts regarding the remote design is important to us and will be shared with our internal teams.
Should you ever have questions or need help with TV features, specs, or operation, we are here to help.
1) Phone: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a larger screen tv for our family room and this Samsung is perfect!
I would recommend this to a friendGreat
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product will not buy nothing but Samsung T v's
I would recommend this to a friendBb
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, great tv and great customer service. I would again
I would recommend this to a friendExcellent
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.samsumg is always one of the best options for TVs, this great and no problems at all
I would recommend this to a friendGreat TV except only 2 HDMI ports
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As usual great Samsung quality TV we’ve come to expect. Only 2 HDMI is annoying and the tv software always leaves a bit to ge desired
I would recommend this to a friendExcellent picture. Looks great on a wall
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with television. Mounted on wall saving space and having a theater like appeal.
I would recommend this to a friendSamsung - 65" Class 7 Series LED 4K UHD Smart Tize
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy always has what I need Great Value great prices great customer service
I would recommend this to a friend