Customer Ratings & Reviews
- Model:
- UN65TU7000FXZA
- SKU:
- 6401722
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 65" Class 7 Series LED 4K UHD Smart Tizen TV (2019)'s picture quality, ease of use, and price. Many appreciate the TV's color accuracy and relatively easy setup process. However, some users have expressed dissatisfaction with the remote control and reported occasional issues with internet connectivity and the operating system's responsiveness. A few customers also mentioned concerns about the TV's volume and long-term reliability.
This summary was generated by AI based on customer reviews.
Samsung Plus
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love the channel guide and Samsung plus has a lot of channels to
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a big deal tv!!!!!!! Good price for an excellent product
I would recommend this to a friendDisappointed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I usually like samsung, but this tv has a terrible picture quality and is annoying to use. You have to press the remote 4x just to watch tv. The picture is blurry without a hd channel, and we do not have good wifi so most channels are bad. Sound s poor. Wish i would have just kept our 10 year old tv.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello LisaS,
Thank you for sharing your experiences with the TU7000 Samsung TV. Your feedback is critical to us and will be shared among our product teams.
You may want to try adjusting the settings to improve your picture and sound.
Go to Home > Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1) Standard: Default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Most suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to Settings > Picture > Expert Settings and configure the image settings to your taste with additional functions.
Additionally, there are several sound settings you can adjust to suit your personal sound preferences. Change the Sound Mode by going to Settings > Sound > Sound Mode.
You can also customize the sound with Expert Settings by going to Settings > Sound > Expert Settings
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Samsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung Tizen series tv works great with nice operating system.
I would recommend this to a friend- Pros mentioned:Picture quality
Great picture for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv for my daughters room. It has a great picture for the price an easy setup
I would recommend this to a friendBrand response from Samsung
Posted .Dexterdog:
Thank you for purchasing the 2020 TU7000 4K Smart TV. The Crystal Processor 4K transforms everything you watch to 4K. Its crisp, clear picture is 4x the resolution of Full HD. If you are experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help.
1) Phone: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Great value
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for movies and gaming. Resolution is great for the price
I would recommend this to a friendCan't go wrong with a Samsung
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is the 5th Samsung that I have bought for my home. Never hade a problem with my Samsung
I would recommend this to a friendMy peace
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal . I love ❤️ it. Run that sale again please .
I would recommend this to a friendcomments
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, excellent buy, excellent people
I would recommend this to a friendGreat price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv. The price is great and I made all my friends buy it
I would recommend this to a friendTV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful display! Family loves it! Great choice!!
I would recommend this to a friendSamsung TV HD
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!!! We love the canton ga store they are awesome and very helpful.
I would recommend this to a friendSamsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clear picture and great sound . Very happy with my purchase
I would recommend this to a friendGREAT TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV works great in our living room considering we replaced our 8 year old Samsung TV
I would recommend this to a friendSamsung has been disappointing!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LED blooming Did not update properly over the air TV started to flicker
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi GreatSamsungTV,
I"m very sorry to hear that you are experiencing issues with your Samsung TV, flickering and not properly updating. Please give us a call so we can better assist you. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Amazing.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Would recommend it to anyone for a future purchase.
I would recommend this to a friendThis is a gorgeous and easy to use tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has been the best so far I recommend this to anyone who wants a quality product.
I would recommend this to a friendPerfect TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Samsung Products and This TV right here is the best, It look good in my Man Cave
I would recommend this to a friendGreat Tv! Great Price!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for my living room for entertaining guest and watching movies with the family
I would recommend this to a friendCool
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, looks good and everything, wanted to get a bigger one but it’s fine for now lol
I would recommend this to a friend