Customer Ratings & Reviews
- Model:
- UN65TU7000FXZA
- SKU:
- 6401722
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 65" Class 7 Series LED 4K UHD Smart Tizen TV (2019)'s picture quality, ease of use, and price. Many appreciate the TV's color accuracy and relatively easy setup process. However, some users have expressed dissatisfaction with the remote control and reported occasional issues with internet connectivity and the operating system's responsiveness. A few customers also mentioned concerns about the TV's volume and long-term reliability.
This summary was generated by AI based on customer reviews.
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good price for a begginer living Room tv , it’s kind of slow on some apps though.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Swaysway,
Thank you for sharing the issues you’re experiencing with slow apps. To ensure performance is fully optimized, please make sure your TV is running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to Settings > Support > Software Update.
You may also want to further optimize performance and address your issue with app response time with the self-diagnostic tool. This service checks memory and frees up unused cached memory and closes background apps. Go to Settings > Support > Device Care > Start Device Care.
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
tv resolution sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was ok, but is a little bit better in resolution to our old 65" tv ưe had 2 years ago.
No, I would not recommend this to a friendPerfect time for an upgrade.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So glad I bought this TV an I waited at the right time to get it.
I would recommend this to a friendGood job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great purchase I would recommend a friend to go to Best Buy
I would recommend this to a friend- Pros mentioned:Picture quality
Good picture for the price
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent set. Picture quality is great but the smart functions are the most reliable.
I would recommend this to a friendBrand response from Samsung
Posted .Akarileyescobar:
Thank you for purchasing the Samsung TU7000 TV. I am glad to see that you are enjoying your new television featuring our ultra-fast Crystal Processor 4K and HDR for stunning definition and a naturally crisp and vivid picture.
Should you ever have questions or need help with TV features, specs, or operation, we are here to help.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Good quality for price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.65 tv under 500 dollar, worth spend. Samsung TV channel is very good with free channels.
I would recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was awesome. Wife loves it. All around a grwat purchase. No flaws
I would recommend this to a friendMy girls love the new Smart TV! If they are happy,
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A super brand! I have 3 Samsung Smart TV and we are enjoying each one! Thanks Best Buy!
I would recommend this to a friendSAAMSUNG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service, wide variety of options and reasonableness pricing.
I would recommend this to a friendTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful TV, love the way it looks up on the living room wall.
I would recommend this to a friendChristmas Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was a Christmas gift but the person is very happy with it
I would recommend this to a friendBigsexy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it it has brought life to bedroom and I can’t keep my boys out of my bedroom
I would recommend this to a friendNice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is great for the living room and watching it with family.
I would recommend this to a friendSamsung TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Samsung tvs and this one has everything I wanted smart tv.
I would recommend this to a friendBest decision
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase. I had my mind set on another brand but glad I chose this television.
I would recommend this to a friendGreat value for tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and decent sound. I wish there were more hdmi ports in the back.
I would recommend this to a friendGreat purchase
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how it Samsung ecosystem works even can control tv from another state
I would recommend this to a friendNice TV - Good value
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV for the price. Bought as a gift for someone. They loved it.
I would recommend this to a friend- Cons mentioned:Volume
Lags
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lags. Volume, Hulu etc. I’ve got to stop buying Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Lalala:
We always aim to deliver a great experience, and it’s unfortunate to hear the TU7000 TV did not meet your expectations.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution.
Please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
We hope to hear from you soon.
~ Samsung Advisor
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had any complaints about it so far. Great for gaming!
I would recommend this to a friend