Customer Ratings & Reviews
- Model:
- UN65TU7000FXZA
- SKU:
- 6401722
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 65" Class 7 Series LED 4K UHD Smart Tizen TV (2019)'s picture quality, ease of use, and price. Many appreciate the TV's color accuracy and relatively easy setup process. However, some users have expressed dissatisfaction with the remote control and reported occasional issues with internet connectivity and the operating system's responsiveness. A few customers also mentioned concerns about the TV's volume and long-term reliability.
This summary was generated by AI based on customer reviews.
Amazing TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Getting it again because we like this TV. No issues.
I would recommend this to a friendGreat tv!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, great delivery. Perfect for my house! Money well spent!
I would recommend this to a friend65 inch tv.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv for the price and delivery was vary professional.
I would recommend this to a friendBest Buy’s
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the new tv I wil buy at the store and online
I would recommend this to a friendGreat TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have always had good products from Best Buy, wouldn't shop anywhere else.
I would recommend this to a friendExcellent picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and excellent product. Very satisfied with customer service!
I would recommend this to a friendExtremely Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the smart TV. My upgrade was well worth it. Extremely Satisfied
I would recommend this to a friendSamsung tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my mother and she loves it, I’ll definitely buy it again.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only a few negatives. Sometimes light has a hard time making the tv adjust. And sometimes the apps don’t work.
I would recommend this to a friendGreat TV at a great price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV. Sound isn’t that great so I use a sound bar.
I would recommend this to a friendTv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Mounted perfectly. Kind friendly installers
I would recommend this to a friendSamsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV ! All Good from the price to the delivery !
I would recommend this to a friendBest tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it very well and best resolution. Sleek and slim
I would recommend this to a friendSamsung is great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV!!! Operation is very smooth!! I love Samsung products!
I would recommend this to a friendTelevision Delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was professional and timely. There were no issues.
I would recommend this to a friendIt is worth 5 stars
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is great. I love my new TV. My daughter likes the TV too.
I would recommend this to a friendNice TV and highly recommended!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied and working great! Highly recommended product.
I would recommend this to a friend- Pros mentioned:Picture quality
Poor WiFi connectivity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although the TV is great with the picture, the reason for the two star review is because of the poor connectivity with Bluetooth. Every morning we go to turn our TV on, it says we lost network settings. So we have to constantly re-enter our WiFi network and password to get watching Samsung TV.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Romeo:
Thank you for purchasing the Samsung TU7000 TV and for your review. I am very sorry you are experiencing Wi-Fi connection issues. A recent firmware update is available which may help improve your connection. (1420.0 released on 1/5/21)
Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically.
You may also want to enable automatic updates for future convenience.
Select Settings > Support > Software Update, then select Auto Update.
Should your problem persist, please contact Samsung Customer Support:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Samsung tv in bedroom
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is awesome I walk mounted myself last thing I watch before bed.
I would recommend this to a friendTv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our tv but need to add it to our protection plan
I would recommend this to a friend