Customer Ratings & Reviews
- Model:
- UN65TU7000FXZA
- SKU:
- 6401722
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 65" Class 7 Series LED 4K UHD Smart Tizen TV (2019)'s picture quality, ease of use, and price. Many appreciate the TV's color accuracy and relatively easy setup process. However, some users have expressed dissatisfaction with the remote control and reported occasional issues with internet connectivity and the operating system's responsiveness. A few customers also mentioned concerns about the TV's volume and long-term reliability.
This summary was generated by AI based on customer reviews.
Adequate
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Met my needs. It needs a sound bar. The sound output is very limited.
I would recommend this to a friendDO NOT RECOMMEND
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My tv gave out after 1 year of purchase. Luckily it was still under warranty and Samsung repaired the tv. Would not recommend to anyone. I bought 5 Samsung TV’s from Best Buy and have had an issue with every single one (all Samsung brand).
No, I would not recommend this to a friendDecent
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came down between LG or Samsung, decided on a Samsung for the thin bezels and better UI
I would recommend this to a friendCool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t get better then this for the price, you won’t regret it.
I would recommend this to a friendGreat t v with an excellent picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful smart t v, easy set up and delivery service was outstanding.
I would recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv…………………………………………………………… ……………………………:……………..
I would recommend this to a friendBudget TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV for the price. Also, wish there was more HDMI slots.
I would recommend this to a friendBeautiful tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing tv amazing price everything amazing I love it
I would recommend this to a friendGood tv just low Hz
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv, the Hz are just 60, maybe a TV with more Hz, anyway it’s a good tv a with a good price
I would recommend this to a friendNew tv’s
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and easy to use! Customer service was excellent!
I would recommend this to a friendsamsung 65
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear view. I love Samsung brand. a good quality brand.
I would recommend this to a friendBest Purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love this product. only tv i’ll ever buy! 10/10 Recommend!
I would recommend this to a friendSamsung
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice tv. Great to hang on the wall but make sure tv stand is big enough if not
I would recommend this to a friendBelow Average for Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For $500 it's a pretty good deal. However, the display is not very clear when compared to other models. You can tell it's not the best display and now only after a few weeks it is starting to flicker. Very weird. Wouldn't expect that from a new Samsung TV. Also the Wifi connection is terrible. Does not stay connected so I connected an Ethernet cable.
No, I would not recommend this to a friendBrand response from Samsung
Posted .PaulC:
Thank you for purchasing the TU7000 TV and for your review. I am very sorry that you are experiencing Wi-Fi connection issues.
You may want to go through these steps to check your network connection:
1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m).
2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (WiFi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.)
3) Perform a network test to check if there is a network problem.
Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test
4) Please also be sure you have the latest firmware update which enhances network connectivity. Ver 1401.7 is now available. Instructions for how to update firmware are detailed here: samsung.com/us/support/answer/ANS00062224/
Detailed troubleshooting instructions can be found on page 119 of the E-Manual.
https://downloadcenter.samsung.com/content/UM/202004/20200402125724749/KT2ATSCT-2.0.0_EM_KANTS_USA_ENG-US_200309.1.pdf
If your TV is flickering or dimming sporadically, you may need to disable some of the energy efficiency features.
Disable Ambient Light Detection, Power Saving Mode, Motion Lighting, or Contrast Enhancer.
Settings > General> Eco Solution> Ambient Light Detection
Settings > General> Eco Solution> Power Saving Mode
Settings > General> Eco Solution> Motion Lighting
Settings > Picture > Expert Settings > Contrast Enhancer
You can further adjust your sharpness, brightness, contrast, color, and more by going to Settings > Picture > Expert Settings
For further assistance or service, please contact us via any of the following options:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
amazing tv for family room
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so happy with my new 65 in tv and a het price im so very happy
I would recommend this to a friendWorks well
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The television is with my son at school. He is enjoying having it.
I would recommend this to a friendSamsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Buy for a sixty-five inch tv. Crystal technology is super.
I would recommend this to a friendSamsung tv
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV Great price,easy delivery, will shop bestbuy again
I would recommend this to a friendSatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tv, no complaints and i got it at a really good price
I would recommend this to a friendGreat value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing tv and a great value for the price it’s at
I would recommend this to a friend