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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 14488 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the 65" Class 7 Series LED 4K UHD Smart Tizen TV (2019)'s picture quality, ease of use, and price. Many appreciate the TV's color accuracy and relatively easy setup process. However, some users have expressed dissatisfaction with the remote control and reported occasional issues with internet connectivity and the operating system's responsiveness. A few customers also mentioned concerns about the TV's volume and long-term reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 646 Showing 12,901-12,920 of 14,488 reviews
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Tv bought it for my room and I’m glad I did!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Could be way better

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is going to be my 2nd tv in the past 2 weeks! First was a Westinghouse that didnt turn on and now I have to return this one because not only does netflix not work but the picture quality is not that great and I keep getting that rainbow ghost effect.. It works for the most part but what happens in 2 weeks when is start acting up agian?

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Jimmycricket:

      Thank you for purchasing this Samsung TV and sharing your feedback. We apologize for the color and Netflix issues, both which should now be resolved.

      Please make sure that your TV has the latest firmware update, which can be found at: www.samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020

      For instructions on how to update your firmware, please visit: www.samsung.com/us/support/answer/ANS00062224/

      Netflix should now be working properly as well. Please try running the app again.

      If you need further help, Samsung Customer Care is here to assist you and can be reached at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      If you have not already done so, we invite you to register your new Samsung product at: www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      Thank you for choosing Samsung. Samsung

  • Rated 5 out of 5 stars

    Blue sky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice nice nice nice nice tv tv tv tv tv tv oookkk !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good deals during Thanksgiving sales.It’s a good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    H

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product &service,detail of spesification information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful Customer Service and Excellent Delivery Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The TV is great!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great!!! The installers were great and very timely!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bedroomtv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality with plenty of brightness and clarity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend it to everyone. Easy setup and great pixel for games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far, so good. No complaints...................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jinn

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Purchase Ever. Got this t.v for $600, will buy again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good TV. I wish there was a quick button to the sleep timer is the only thing I would add.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good good good good good good good good good good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad with my purchase!! I got more of what I was expecting

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Gorgeous picture and easy set up experience

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this smart TV up and running in no time. We’ve had all different kinds of TV’s—LG, Samsung, Insignia, Sharp, Sony, you name it, smart and non-smart. This one has a really gorgeous picture, good sharp colors, crystal clear, just excellent quality. Set up was quick and easy, with wireless connection to our internet solid and strong. I have tried it out in several ways—turned on for short periods of time, left on for hours on end, and with our various streaming services: Netflix, Amazon Prime Video, YouTube Premium, Apple TV+, Hulu, Disney+. They all connect and stream perfectly. I like the dedicated buttons for Netflix and Amazon Prime Video on the remote; just wish they had ones for our other streaming services as well. There is a bit of a learning curve with figuring out how to navigate between apps and services and such, but that would be for any smart TV. We have been playing our Nintendo Switch on it as well, and the picture is stunning; it makes it even more fun to play video games. We have a sound bar that I had planned on using with it—no need! The sound is surprisingly pretty good (even my husband agrees, and he is very discerning when it comes to sound quality). This Samsung TV is very much worth the price, and then some. Absolute recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great in my bedroom i am pleased to buy a device this big

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product. Haven’t had any issues since using the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung always makes good quality tv’s and with this model it’s well made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent.i like it. And it is easy to use it. Good volume.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Quality/Price Ratio

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, excellent graphics compared to the price you pay.

    I would recommend this to a friend