Customer Ratings & Reviews
- Model:
- UN65TU7000FXZA
- SKU:
- 6401722
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 65" Class 7 Series LED 4K UHD Smart Tizen TV (2019)'s picture quality, ease of use, and price. Many appreciate the TV's color accuracy and relatively easy setup process. However, some users have expressed dissatisfaction with the remote control and reported occasional issues with internet connectivity and the operating system's responsiveness. A few customers also mentioned concerns about the TV's volume and long-term reliability.
This summary was generated by AI based on customer reviews.
Beautiful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with my TV, filled out my expectations
I would recommend this to a friendGreat quality!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly reccomend :) great buy. Great price. Great.
I would recommend this to a friendSamsung tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my purchase . Splendid digital clarity! Overall satisfied!!
I would recommend this to a friendTV made it to my home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very happy for the delivery being so quickly
I would recommend this to a friendExcellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv got it on sale excellent quality good size
I would recommend this to a friendExcellent TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV and Grt. Prompt delivery and Service.
I would recommend this to a friendGreat TV extremely happy with it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would definitely recommend great Tv and great price
I would recommend this to a friendGood Value and Greay Picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked up at curbside which was fast and convenient.
I would recommend this to a friendNice tv for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s slow to load up between apps. Won’t let me download apps that I need to add!
No, I would not recommend this to a friendGreat t.v for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.T.V. went out. Awesome replacement. Love this T.V.
I would recommend this to a friendI love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device! I highly recommend it to others!!!!!
I would recommend this to a friendNice Budget TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Middle range TV. You get what you pay. Viewing experience is amazing.
I would recommend this to a friendAwesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and price recommend to everyone awesome
I would recommend this to a friendGreat picture it shows. Look 3d that's the look I
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV show so good worth the money I paid.
I would recommend this to a friendPicture better than sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed sound bar to get good sound. Set up pretty quick.
I would recommend this to a friendSamsung TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this TV it’s definitely worth it!!
I would recommend this to a friend- Cons mentioned:Remote control
Slow connection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delayed response from its remote control.Not happy
No, I would not recommend this to a friendBrand response from Samsung
Posted .SimpleL2:
Thank you for sharing your experience with the TU7000 TV. I am sorry that you are experiencing some delayed response when using your remote.
Have you tried Device Care option? Go to Settings > Support> Device Care > Start Device Care
This service checks memory and frees up unused cached memory and closes background apps.
I hope this helps to solve your concerns. Should you need further assistance, please contact Samsung Customer Support:
1) Phone: 1-800-SAMSUNG (available 8AM -12AM EST, 7 Days a Week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for a great price. Great screen nice colors
I would recommend this to a friendok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.remote sux……………………………………………………………………………………………………….help
I would recommend this to a friendGood
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t opened the tv yet it’s still in the box !!
I would recommend this to a friend