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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 14488 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the 65" Class 7 Series LED 4K UHD Smart Tizen TV (2019)'s picture quality, ease of use, and price. Many appreciate the TV's color accuracy and relatively easy setup process. However, some users have expressed dissatisfaction with the remote control and reported occasional issues with internet connectivity and the operating system's responsiveness. A few customers also mentioned concerns about the TV's volume and long-term reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 706 Showing 14,101-14,120 of 14,488 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Television

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a TCL. Big Mistake. By the time everyone made the decision they didn't like it, it was too late to return it. So, I went for the Samsung like I should have in the first place. Beautiful picture. My son has an OLED and it looks as hood as that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Beginner TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television for an amazing price. Had this TV for the longest time now and it’s never given any trouble. Good graphics and easy to use guide. Great deal overall without having to sacrifice quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my purchase. This is the 4th Samsung television I purchased in the last two years. This was a gift for my mother on Mothers’s Day and she loves it. It has a great picture and sound quality. I love Samsung. Every in my home is Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Pleasantly Surprised!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After installing my television and giving it a good old fashion Netflix bingefest, I've come to love everything about it.This is such an improvement over my older TV. The tv has what I consider to be the general use settings with many sound and picture options. After testing each one I am impressed. The volume alone is far superior to the older model Samsung I replaced with this one. The colors vibrant and defined, and making it easier for me to see. Also, the tv is already equipped with smart features and it comes with a lot of apps already installed. Something else to mention is the ability to connect my phone via WiFi and use it as the remote control. Set up was super easy.This TV has exceeded all my expectations. Afrer all that I can safely say I highly recommend this TV to everyone. I do feel however that it could use a few extra HDMI ports, but thats a small detail.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture and sound. Lots of apps and settings to choose from.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Loved this TV!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and sound were awesome! Easily mounted to the wall with two people.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Clean, crisp picture and so many apps

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this TV. The picture is great, it fits the room great. This is our first “smart TV” and I don’t need my Apple TV anymore, the apple app is native within Samsung. Makes for a cleaner look with less cables and just a simpler interface.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a birthday gift to my husband and he absolutely loves it. The picture quality is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    ♥️

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this TV! Still going strong & we use it frequently. Has a great picture & sound. 10/10.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Brand TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this tv for 4 years and it’s still in very good condition . The picture quality is the same as it was when I first got it . Best brand !

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. Great picture, have had zero issues. Only complaint would be the smart UI being pretty laggy

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Just Right

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit to replace an earlier model that had a solar orb in it. The software setup was lengthy, but the tv works fine now. Sharp, clear picture. The sound seems muted, so maybe they want you to buy a sound bar. We push it up to about 50-60.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv , the price was great as well. I have had my tv for the last 4 years and its still in good shape,

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Review TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the built in Magnavox TV channels and the clarity of the picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Decent midrange 4K TV

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first thing that jumped out at me about this television was that the menu system was clunky and lagged a great deal. It also requires you to sign up for a Samsung account to do practically anything on the television. Samsung did not do a very good job at making this television easy to use. It has lackluster user interface and lacks the quality of customization of picture. The Game mode used for video game systems automatically turns itself on and off when detecting a console and while this may be good for some I find it to be a little controlling. That being said it has good picture quality when taking the source from a higher end service. (Hulu not so much but Disney+ was phenomenal) the colors are bright and pop and I noticed minimal picture quality lag. Some shadows on lower end streaming services can be an annoyance and the overall brightness is underwhelming unless you have a dark room. The sound quality on this television is better than some higher end models I’ve encountered. Overall this television is good but not great. Be prepared to be frustrated by the clunky menu and need for a Samsung account to use it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      ObiRob,

      I am sorry that you are not completely satisfied with your TU7000 Crystal UHD TV.

      Please try Device Care option for optimal Smart TV performance.
      Go to Settings > Support> Device Care > Start Device Care.
      This service checks memory and frees up unused cached memory and closes background apps.

      You can find details of Game Mode setting on page 94 of the eManual:
      http://downloadcenter.samsung.com/content/UM/202004/20200403095308351/NIKATSCT-3.0.1_EM_NIKE_USA_ENG_200323.0.pdf

      Should you need further assistance with features or other product usage, please reach out to Samsung Support and an agent will gladly assist you.
      You can reach us via any of the below options:
      1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport

      If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      Again, thank you for bringing the issue to our attention – we greatly value your feedback and utilize your concerns and opinions towards delivering best-in-class service and products.

      -Samsung Ambassador Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best purchase ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and clear tv I’ve had it for 3 years now and the price was very reasonable

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful TV !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as a gift, and only saw it online. Bigger than I ever thought and its perfect. From the upper scale technology being so easy to control. To the built in apps & so many other amazing features as well !

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Samsung tv 4 years ago. No problems at all. Well worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    recommend it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv and picture quality is also very good. I recommend this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv great picture quality can’t complain for the money well spent

    I would recommend this to a friend