Customer Ratings & Reviews
- Model:
- UN65TU7000FXZA
- |
- SKU:
- 6401722
Customer reviews
Rating 4.6 out of 5 stars with 14488 reviews
(14,488 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 65" Class 7 Series LED 4K UHD Smart Tizen TV (2019)'s picture quality, ease of use, and price. Many appreciate the TV's color accuracy and relatively easy setup process. However, some users have expressed dissatisfaction with the remote control and reported occasional issues with internet connectivity and the operating system's responsiveness. A few customers also mentioned concerns about the TV's volume and long-term reliability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great product and affordable price!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s my go to brand of Samsung. For the money, this TV is well equipped with upgrades. I’ve wanted a larger screen for a long time and this product fits perfectly.
I would recommend this to a friend Rated 4 out of 5 stars
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item was as advertised will definitely order again
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
I highly recommend this tv for anyone looking for
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well. We own several tvs in the house and I appreciate how simple and easy to use they are. I highly recommend this tv for anyone looking for a quality tv for their home.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture and clarity on this TV are excellent for the price. Not old fogie friendly but you can get the grandkids to set it up for you. No microphone. Back is not flat, its curved, special bolts to put on wall bracket are NOT provided.
I would recommend this to a friend Rated 5 out of 5 stars
Perfect upgrade
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The smart connection on our old Sharp tv was going out and i wanted to get a bigger tv i could mount. This was perfect. Super easy to install and set up. Very easy to unbox and mount. We used the best buy essential fixed wall mount. The only draw back was the bolts that came with it were too short or long for this tv. Luckily i had another set of mounting bolts and spacers that I was able to use for the brackets on the tv. First time also usingTizen and it has a ton of options and watching channels. Volume is also good without sound bar (which we dont have one yet). Would recommend.
I would recommend this to a friend- Cons mentioned:Remote control
Rated 4 out of 5 stars
Not a fan of the remote.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have no problem with the tv. It works great but the on screen lay out on my Sony was much better and I hate the remote. The buttons I use continually are to far down to run it with one hand.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely perfect. After unboxing this television I was so happy with the quality of the picture it fit my wall perfectly and the sound is awesome.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Chillywillsreef
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is overwhelming i just love it. I had a 46in Toshiba and did not think getting another tv would make a different. Wow Was i wrong .im so glad i bought it
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good price, easy delivery.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A big upgrade from my previous TV. Delivery to my apartment was fast and easy and an added bonus as there is no way I could have carried it in myself.
I would recommend this to a friend Rated 3 out of 5 stars
TV malfunctioning after few years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had it for a few years purchased in 2021 and it’s been a great product up until recently
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV at a Reasonable Price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the clarity of the Crystal UHD. Samsung has a real nice product with easy setup and interface. The 65 inch is a real good size for my viewing room.
I would recommend this to a friend - Cons mentioned:Reliability
Rated 2 out of 5 stars
Died too early
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The brain died after 3 years, I believe that brand new t.v's should last much longer than 3 years.
No, I would not recommend this to a friend - Pros mentioned:Tv quality
Rated 5 out of 5 stars
Works well for a simple need
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv works great, bought a mount on Amazon and couldn’t beat the price between the two. They even delivered it the next morning just in time for football.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Performs as expected. Particularly like the ease of mirroring your iPhone or iPad. For the price it’s a good buy for a Samsung TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Real cinema
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing. The tv is huge , bigger than I thought. I cant see that good far but this makes it feel like a cinema!!!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Bought for my mom
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv for my mom !The picture quality is great !! It is very easy to use she’s not very tech savvy My mom loves it
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Needed a new tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So much more than i thought. The clarity makes you feel loke the people on the screen are with you in your house
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Worth the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Sounds good. Very easy to the remote which is huge for me with all this crazy technology they have now.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 3 out of 5 stars
Great tv but
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this tv about three weeks ago from Best Buy. After purchasing the tv the next day it was reduced by 50$. I called Best Buy and they credited me the 50$. The setup was easy and quick. I used the settings from one of the reviewer and have been very satisfied with the picture. Connecting Netflix and prime was easy as well. The one problem is on more then one occasion I’ve had to unplug and restart the tv because it won’t connect to Netflix or the picture is fuzzy. I updated the software but it continues to happen. If this problem is corrected by a future software update then I would rate this tv a 5.
I would recommend this to a friendBrand response from Samsung
Posted .Greg,
Thank you for your purchase and review.
The Netflix issue you are describing may be related to your network connection and quality.
We suggest you try the following:
1. Use 5G WiFi if possible
2. Try wired LAN if available
3. Try repositioning the router so there are no obstacles between your TV and the router
If the issues persist, please reach out to Samsung Customer Support at:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
Have you registered your new Samsung TV with us? If not, we invite you to do so at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F, and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
-Samsung Ambassador
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Awesome Picture, OK sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like so many TV's in this price range, the sound is so-so. I recommend a soundbar. Picture quality is terrific. The app screen is a little combursome, but acceptable. Awesome for football Sunday's and movies.
I would recommend this to a friend

















