Customer Ratings & Reviews

Very clear with the resolution. They have different settings for what you’re watching which is nice for viewing purposes

very happy with this purchase. The salesmen actually gave me some great advice as I was going to buy another product

Everything was fined and the tv stop working took it back with no problems in getting a refund back

Still trying to figure out if I REALLY like it. Picture is great but apps seem to suck. To be continued.

Good deal. I wish they would offer more of the premium features in the Samsung line up but not a deal breaker.

4K is excellent on this TV! This was my first smart TV. Great first smart TV. I will upgrade in the future.

Was a great purchase in open box. Works great and we now can have lots of friends over to watch the football games!!

Tech Eric out of Braintree office adjusted arc on tv settings and installed a new sound bar and the sound bar worked!! After 3 techs and a month without sound I was finally able to listen to my tv.

I very happy with this new Tv I bought.My family is very happy with the present especially my kids they are very happy.

With the Samsung TV feature, I was able to eliminate the need of a cable box, saving the monthly fee charged by Spectrum.

So far so good had it for about 2 months now no issues great screen and has very good speakers without a sound bar

Absolutely love the new TV so far. Maybe check back in 5 - 7 - 9 years to see how I feel. For not tho, it's amazing!!

I bought a 75 in Samsung. It fit in the space. The volume don't go up past 25 and the volume is very low e0ven for bottom speakers. My echo dot was louder then this tv. Over all good so far.

The tv itself is solid, but it was difficult to mount to the wall unless you buy a Samsung mount, which means the cost of this tv shoots up $100+. Something to think about before you purchase it.

Great TV colors are on point. All programs run as they should. There are all the connections you will need.

Love the Tv and the deal we got for it but it seems like there is something wrong with the sensor for the remote. It is so hard to control.

We are extremely pleased with this tv. It was a great value and my husband is thoroughly enjoying it.

I have a big living room and this works perfect! The app integration and input recognition is amazing!

This review is not related to the product itself but to the team who sold me the product and lack of knowledge. I purchased a 65 inch Samsung TV on 9/13/19 at the Doral location in Miami, FL. I had a good experience at the store with the representative who seemed knowledgable on the sale, accessories, and overall expenses. I paid a total of $1149 for the TV, cables, mount, warranty, delivery, and installation service by Geek Squad as recommended. Upon the arrival of Geek Squad to my apartment, I was told that two items I had purchased (the in wall power extension and the mount) would not function with the TV I had purchased. Two items in which I had paid $60 for at the store. The Geek Squad representative told me that he luckily had both replacement items with him and that I would have to pay out of pocket for them. I was charged $288 for both items. He told me not to worry, that when I returned the items I had originally purchased, it would "even out the cost". This was obviously false information and what seemed to me as a way to get extra money. I went ahead with the installation because there was nothing I could do at this point and I don't have experience or knowledge in mounting TV's. If I had experience, I would have done it myself but I instead relied on Best Buy, which I now see was a mistake since it cost me an additional $288 for an error that was made by the store. In addition to this, halfway through the installation, after drilling the hole into the wall, the Geek Squad representative stated "it's going to look funny back there but it will still work". Now I am unsure if the installation was done correctly and I am concerned for when I move from this apartment, how de-mounting would work. I obviously will NOT be choosing Geek Squad or best buy to de-mount the TV due to lack of experience on their end. It is very frustrating to make a large purchase such as this one and be told afterwards that what the sale representative sold you was "incorrect" and that you now have to spend an additional almost $300 to get the correct item. Like any other human being, I had to budget and save to purchase this TV which is why on 9/13/19 I went ahead with the purchase. I was not accounting for this extra money which I now have lost, due to the lack of knowledge of your team. I am extremely disappointed in the outcome and experience had with the installation of this TV and I will not recommend this to anyone or utilize Best Buy for any further electronic purchases.

First experience with this size tv! We are very satisfied with the ease of ordering & pickup of the product!