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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3494 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, easy setup, and price of the 65" Class 7 Series LED 4K UHD Smart Tizen TV. They describe the picture quality as excellent, bright, and clear, and appreciate the ease of setting up the TV. Many customers also feel that they got a great value for the price. On the downside, some customers have expressed concerns about the remote control, brightness, sound, durability, and refresh rate. Some wished the remote had lights, while others found the brightness to be lacking. There were also complaints about the sound quality and durability of the TV, with some customers reporting that their TV stopped working after a few years. Additionally, a few customers mentioned that the refresh rate seemed slow at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 3,494 reviews
  • Rated 4 out of 5 stars

    Great Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV for my mom. And she loves it . She’s loves the fact that the remote is voice activated. Makes it easy for her to find what she looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderfull TV. Its been more then 2 years and no issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researches TV and pick this one as this is the one that would be the best choice for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great television

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this television for my living room for the price and size you can’t go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three TV's in my house and they all are Samsung. The screen quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture we had the geek squad deliver and set up the tv with no hassels.thanks best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my son and family. Always have a good experience with Damsung tvs.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Pretty nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't want to go for the more nicer, but almost double the price, QLED. Still happy with this model, for the great price.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      ItsReallyHector:

      Thanks for purchasing the Samsung RU7100 TV and taking the time to share your thoughts.

      If you ever need help or have questions about this model, please reach out to Samsung TV Support. We would also be interested to know how this TV might have been improved to deliver a 5-star experience for your.

      Please know Samsung is always here to help, and can be reached at:
      1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support

      3) Facebook Messenger: https://www.facebook.com/samsungsupport

      4) Twitter: https://twitter.com/SamsungSupport

      To optimize your product experience, we encourage you to register your new Samsung product at:  https://www.samsung.com/us/support/register/

      …and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.

      Thanks for choosing Samsung. Samsung

  • Rated 5 out of 5 stars

    Very good quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality good customer support Haven’t had any problems with it easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. It has all the features I need and want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for hard working staff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awarded as special prize in raffle at staff party. Very well received with excitement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Have not had any issues with it. It was just what I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to a bigger tv and this one of the smartest thing I did..my wife loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice getting this TV delivered for free. Had to buy a swivel mount for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only have had this tv for a couple of weeks, but so far so good, would recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t sure what I wanted but with the sales persons help, It was differently a Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome 4K tv! 65" of movie magic! I'm very pleased with product so far plus free delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying this purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experience with the employee was excellent Building had enough light and cleaniness

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing 4k Samsung doing great with this quality im super happy with my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so impressed with the ordering process and the delivery Beat Buy is the BEST

    I would recommend this to a friend