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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3494 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.3 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, easy setup, and price of the 65" Class 7 Series LED 4K UHD Smart Tizen TV. They describe the picture quality as excellent, bright, and clear, and appreciate the ease of setting up the TV. Many customers also feel that they got a great value for the price. On the downside, some customers have expressed concerns about the remote control, brightness, sound, durability, and refresh rate. Some wished the remote had lights, while others found the brightness to be lacking. There were also complaints about the sound quality and durability of the TV, with some customers reporting that their TV stopped working after a few years. Additionally, a few customers mentioned that the refresh rate seemed slow at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 3,494 reviews
  • Rated 5 out of 5 stars

    I love my tv

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just continue to shop at bestbuy. Great deal and value for your money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Image

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Price and good size and great customer service at the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great T.V.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank You Best Buy. I purchased 2 for Christmas gifts and they love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy assembly works great love it. I love all the available apps as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never owned a Samsung tv before. It was a great purchase for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my smart tv! It was on sale and we couldn’t resist buying it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Thought I was buying a better tv than I did

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person talked me into a series 7 tv. I own 2 other older Samsung tv’s that have better picture quality thank this new one. Went back a week later to see why my picture quality wasn’t as good as it should be and a new sales person told me I bought a bottom of the line tv. I said why did the other person talk me into a 7 over the 6. Sound have saved money with the 6. Probably had the same picture quality. Disappointed!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good quality television and the picture and i

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this television and for the price awsome very recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tv with the smart remote and it even connects to my phone!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    moviegeek80

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BUY AN EXTENDED WARRANTY!!! Or else you WILL regret it! I have owned 5 Samsung TV's or varying model and each one has had at least one major problem...panel goes out, lines on screen, panel darkness, motherboard goes out....you name it. In fact one model Samsung I had broke so many times, Best Buy just replaced it with an upgraded model....so again, get the warranty if you truly want a Samsung TV,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my TV and the price I paid. Always a pleasure shopping at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal and was very happy with all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Television love the Visual and sound. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so glad we got this tv it is perfect. will be telling friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this television for my adult son, and he loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these for a while now and i have no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a great TV, very good quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great smart tv, free content, and movies. I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Samsung. I love watching movies and this tv made my dream come true.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent colors and fast motion quality for a UHD TV and for its size. Very good viewing angles, no loss of quality like some models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a big fan of Samsung. So this TV didn't fall short from my expectations.

    I would recommend this to a friend