Customer Ratings & Reviews
- Model:
- UN65RU7100FXZA
- |
- SKU:
- 6325561
Customer reviews
Rating 4.7 out of 5 stars with 3494 reviews
(3,494 customer reviews)Rating by feature
- Picture Quality4.3
Rating 4.3 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, easy setup, and price of the 65" Class 7 Series LED 4K UHD Smart Tizen TV. They describe the picture quality as excellent, bright, and clear, and appreciate the ease of setting up the TV. Many customers also feel that they got a great value for the price. On the downside, some customers have expressed concerns about the remote control, brightness, sound, durability, and refresh rate. Some wished the remote had lights, while others found the brightness to be lacking. There were also complaints about the sound quality and durability of the TV, with some customers reporting that their TV stopped working after a few years. Additionally, a few customers mentioned that the refresh rate seemed slow at times.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV works perfect and is easy to setup. If you're looking for a TV at great price this it's it!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great investment!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use with an excellent display. Will definitely recommend.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shows excellent, good viewing, remote response good, usb for movies off hard drive is awesome
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a very high screen resolution. Picture quality is great. The internet speed is excellent .
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Great TV for the price and features!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price and features! Going to buy a second for another room.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Killer big screen tv For the $$$. Plus it’s a Samsunf
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Pretty Awesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than I expected and well worth the price! Huge tv for my office
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great tv to have EASE on my eyes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor is pretty easy to setup. Clarity Menu Accessibility great.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Television. Great picture. Fills 12th the wall with a great view
I would recommend this to a friend - Pros mentioned:Smart tv
Rated 5 out of 5 stars
Nice size.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what U needed in my new patio home. Fits perfectly on my stone wall.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv price reasonable and tv works wonderfully
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome television! Great color great picture! The best television!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love our 65” smart Samsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should have bought it sooner ... no comparison to our old 50”Elite
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great picture!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up. Beautiful picture. Fits perfectly in our great room.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Was very easy to put together did it all by myself.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great work
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s awesome really work great ! Superb Picture quality
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Reliability
Rated 1 out of 5 stars
Dont Buy...piece of crap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the TV 20 days ago. Didnt even use for more than 20 hours. It just turned black. Now I cant return because it's more than 14 days. Had so much trouble with setting up internet. Worst piece of crap. My 2 other Vizio running for years without any problem. Never buying Samsung again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Sam420,
I am sorry to hear that you are experiencing issues with the TV turning black.
Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.
Please reach out to us so that we can provide troubleshooting or begin warranty service.
You can contact our Customer Support toll-free at 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Simply copy-paste this link into your browser to LiveChat or Email us: https://www.samsung.com/us/support/#contact_us_for_support
We are likewise reachable by Facebook Messenger at: https://www.facebook.com/samsungsupport
Or find us on Twitter at  https://twitter.com/SamsungSupport
Again, my apologies for the inconvenience and disappointment you had.
We look forward to hearing from you and assisting you with satisfactory solutions.
- Samsung Ambassador
Rated 4 out of 5 stars
Very Pleased...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was contemplating buying this TV next door at the Bestbuy Clearance for 461 but didn't want to take the risk of having missing item's. I went next door to the actual Bestbuy store and seen the same tv for 534 out of the box with all items nothing missing TV original price 599, got to check out i got an additional 238 off so i only paid 461, you can't beat that and i love my TV..
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Picture quality is great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only reason I'm giving this tv 2 star rating is because I bought one and it was defective right of the box. There was a black line running down the middle. I had to returned it and get another one (same model). This one was defective too. However the damage is less than the first one. There is a white light in the middle at the bottom. It is visible only when the screen turns dark., for example if in a movie is night. Or if a movie has a specific wide view, where the picture is in the middle and the top and bottom of the tv is black. It is a hassle to keep going to return it and bringing a new one. Therefore I stayed with this one because it is something i can live with. It is a small detail, but it is still annoying. Besides that the tv is great.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best purchases I've ever made. :)
I would recommend this to a friend







