Customer Ratings & Reviews
- Model:
- UN65RU8000FXZA
- SKU:
- 6325564
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the 65" Class 8 Series LED 4K UHD Smart Tizen TV for its exceptional picture quality, easy setup, and reasonable price. Many customers rave about the stunning visuals and vibrant colors, while others appreciate the user-friendly interface and smooth gaming experience. However, some users have expressed concerns about the limited functionality of the remote control, the TV's size not meeting expectations, and issues with durability and lifespan.
This summary was generated by AI based on customer reviews.
Pefect Size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought this for my family living room. Everyone loves sitting in the room now to talk and watch TV.
I would recommend this to a friendSamsung has great TV's
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and TV for a great price!! Have purchased several TV'S and products from Best Buy
I would recommend this to a friendWonderful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. My first Samsung, typically LG guy. So pleased with the switch and the 4K is amazing
I would recommend this to a friend- Pros mentioned:Picture quality
Great picture but that’s it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has a great picture when you use the appropriate HDMI cables. However, if you are trying to use a receiver for a home theater setup, good luck. The HDMI ARC will not work and you will not have any audio output through your receiver. If I hadn’t thrown out the box for this TV then I would return it. I have all in-wall 7.2 theater speakers so a cheap sound bar is out of the question.
No, I would not recommend this to a friend loved it, but it was too big
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this and it was too big for my room, so I returned it and got the 55" and love it!
I would recommend this to a friendGreat picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am having problems with my Samsung first one I have ever owned. My HDMI outputs keep not sensing my cable box or game system when they turn on so it gives me a blank screen.
I would recommend this to a friendGreat TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were looking for a new smart tv. The sales person did a great job explaining the options.
I would recommend this to a friendGreat picture, clarity excellent.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team who set it up were excellent Very helpful in explaining everything to us.
I would recommend this to a friendPicture is okay but sound is terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this TV would be great as all Samsung TV's that I own are wonderful. This one picks up only a fair picture although it represented much high pixel resolution it is still the same 1080 as all old TV's and they do not tell you that before hand. The sound is just terrible. In order to hear it normally, you need to put it on the highest setting of 100 and even then it is sometimes not audible. This was a Samsung on sale and I will never make that mistake again. It is easy to see why it was on sale. Stay away from this one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Jane,
One possible cause for the low volume is the source. Some sources have their own volume control which might be set too low.
We recommend you try a Sound Test under Support, then Self Diagnosis, then select Start Sound Test. Another way to test the source volume is to test an internal streaming source like Netflix/YouTube to compare.
The RU8 also offers several Sound Modes and advanced settings to meet your personal preferences. You can find instructions for configuring these modes and settings in the e-manual:
http://downloadcenter.samsung.com/content/UM/201907/20190701114654234/MUSATSCR-3.0.8_EM_MUSE_USA_ENG-US.pdf
Please refer to page 101: "Configuring a Sound Mode and Expert Settings"
1) Select from Standard, Optimized, and Amplify Modes
2) Further configure Balance, Equalizer, Audio Delay, Auto Volume, Sound Feedback, and adjust for HDMI Input Audio Format and Digital Output Audio Format.
For assistance with these features or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at:
1) Phone: 1-800-SAMSUNG (ask for TVs)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
The RU8 also offers several Sound Modes and advanced settings to meet your personal preferences. You can find instructions for configuring these modes and settings in the e-manual:
http://downloadcenter.samsung.com/content/UM/201907/20190701114654234/MUSATSCR-3.0.8_EM_MUSE_USA_ENG-US.pdf
Please refer to page 101: "Configuring a Sound Mode and Expert Settings"
1) Select from Standard, Optimized, and Amplify Modes
2) Further configure Balance, Equalizer, Audio Delay, Auto Volume, Sound Feedback, and adjust
for HDMI Input Audio Format and Digital Output Audio Format.
For assistance with these features or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at:
1) Phone: 1-800-SAMSUNG (ask for TVs)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
- Samsung Ambassador
Excellent TV!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing to complain about this TV. Everything about it is great! Highly recommended.
I would recommend this to a friendGreat quality, so far no problems and very happy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service was excellent and I'm satisfied with the quality of my Samsung TV.
No, I would not recommend this to a friendGreat TV for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality TV. Samsungs have never given me a problem and they are real user friendly.
I would recommend this to a friendgreat scooter for youth beginners
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good for entertaining, for the young person of the family they have enjoyed it considerably
I would recommend this to a friendNice tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As of now it’s still working and looking amazing! Fits my living room nicely and not too big!
I would recommend this to a friendNot worth the up charge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is subpar when viewing on any kind of angle. Unless you will be directly in front of the screen at all times, I would expect to be disappointed. Screen is quite reflective, making watching tv in a well lit room difficult. The remote is poorly made and feels cheap in the hand, with low quality volume/channel buttons. Good tv in a dark room while you are right in front of it, as long as you use a universal remote.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JustMe,
Thank you for purchasing and reviewing this Samsung RU8000 4K Smart TV. Your user feedback is very important to us and will be shared with our TV product team.
If there is anything else we can do to assist you and provide solutions to improve your experience to 5 stars, please contact Samsung Support via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
If you have not already done so, we invite you to register your new Samsung TV at: https://www.samsung.com/us/support/register/.
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
- Samsung Ambassador
Solid picture, easy setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying the 8 series Samsung 4K TV. Easily integrated with my other devices including RTI system.
I would recommend this to a friendfits the room perfectly!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung - 65" Class - LED - 8 Series - 2160p - Smart - 4K UHD TV with HDR was a great value!
I would recommend this to a friendGreat TV
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung makes the best screens in the world for the price.
I would recommend this to a friendGreat Picture
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love my new Q8. I just wish I had gotten the 55". It's a little big for my living room.
I would recommend this to a friendI would give it five stars....
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review...but I never get to watch it. My four year old watches YouTube on it all the time. That seems to work well though. Yay A for Adley :-/. Would buy again.
I would recommend this to a friend