Customer Ratings & Reviews
- Model:
- UN65RU8000FXZA
- SKU:
- 6325564
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the 65" Class 8 Series LED 4K UHD Smart Tizen TV for its exceptional picture quality, easy setup, and reasonable price. Many customers rave about the stunning visuals and vibrant colors, while others appreciate the user-friendly interface and smooth gaming experience. However, some users have expressed concerns about the limited functionality of the remote control, the TV's size not meeting expectations, and issues with durability and lifespan.
This summary was generated by AI based on customer reviews.
Tv is ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture. Not as clear as the last Samsung tv I had
I would recommend this to a friendGreat picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You need to buy a sound bar to to enjoy the sound of the movie!!!
I would recommend this to a friendGood product!very smart!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very smart tv!!!recommendable for everybody. buy now.
I would recommend this to a friendGreat picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything we expected a little disappointed with Bigsby
I would recommend this to a friendgood TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.after reviewing other options, i end up picking Samsung.
I would recommend this to a friendPretty good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is good but not quite as good as I was hoping.
I would recommend this to a friendA gift for my grandson
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.He loves it. Also purchased carrying case and games.
I would recommend this to a friendGreat tv for beginners
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv can’t wait to fully try it out soon !!!!!!
I would recommend this to a friendGood for UHD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does a good job. Clarity is not the best available.
I would recommend this to a friendSamsung qled tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very hard to adjust color on this TV. I’m not completely satisfied with the picture we are receiving through CABLE UVERSE. The 4K reception seems to be better. I was thinking of returning this set but plan to hang onto it for a while longer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .larrydee,
Our 2019 RU8 Series features Ultra Slim Array backlight, HDR10 plus, wide viewing angle, Real Game Enhancer and more, all designed to give you the best in lifelike, crystal-clear viewing enjoyment.
Please know that the TV will upscale as best as possible any content sent to it. The closer the signal is to 4K, the better it will look coming out.
It also has several preset picture modes and many custom settings, allowing users to adjust images to their liking.
The Dynamic Mode is our typical store demo mode and is the brightest among all presets.
Standard Mode is ideal for home and everyday viewing.
Movie Mode is the closest setting to calibration the way the director intended as it uses less enhancements and will likely result in the truest picture.
In addition, the quality of the image on your screen depends on the source and the connection.
HDMI cables are recommended for optimal HD viewing; and when possible, 4K content will provide the best picture quality.
The quality of the streaming content depends largely on the speed of your internet, as most content providers have adaptive streaming that will automatically adjust the image quality based on the network bandwidth.
Please give us the opportunity to assist you with image quality adjustments tailored to your preferred viewing experience. You can reach us via any of the following options:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Again, thank you for taking the time to share your thoughts on this product. Your invaluable feedback helps us continuously deliver exceptional products and service.
- Samsung Ambassador
Just ok
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is ok overall. There is much better tvs for the same price point. Check out Hisense, their displays are incredible for the price.
No, I would not recommend this to a friendPicture problem.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my overall second Samsung TV i have bought. Very happy with my previous one, purchased 5 years ago. Not sure if it is the model or a problem with this TV itself. My main issue is the picture "jitter", no matter if we are streaming or playing a movie from a 4K player. The contours of the main frame/person/object creates a light blur around the frame. The other issue is the brightness. The TV is not bright enought, the images come out dull. Have tried all possible settings, dynamic mode, nothung helps. Called Samsung four times to find out what the problem stands. Very disappointed, considering we spend hours troubleshooting via remote assistance. If this is how this particular TV performs, and that's OK, I just need to return it and get a better model. But if the problem is with this particular TV then I just need to replace it. Have not got them anywhere with them, so will return it. Will try LG OLED. (Ticket # 2222852636) (Ticket # 2222958400) (Ticket # 2223181547) (Ticket # 2223431100)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Lindi77,
Thank you for purchasing and reviewing this Samsung RU8000 4K Smart TV.
I am sorry to hear that you were not completely satisfied with its picture performance and the service experience.
Please know that Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams.
-Samsung Ambassador
Audio cuts out & no fix from Best Buy or Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio cuts out when in use, Samsung has no fix via updates because it's apparently discontinued now & Best buy want's me to go through them even though they didn't tell me this is a discontinued model.
No, I would not recommend this to a friend- Pros mentioned:Price
Samsung resart loop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 16 months, the tv started going into a restart mode where it would come on and go off after 2 seconds. The repair man replaced the main board but issue still occurred. He believes the lcd display is bad. It would cost more to repair than to buy a new one. This is a known issue on Samsung tvs for a decade. I will not be buying Samsung again but i will be purchasing the maximum extended warranty possible on whatever tv i buy.
No, I would not recommend this to a friend Not good for Switch gamers.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed that it glitches hardcore when trying to play Nintendo Switch. TV screen goes black for several seconds repeatedly during gameplay. Makes it unplayable and very frustrating.
No, I would not recommend this to a friendDecent television for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is good not as crisp as I wanted may have to mess with the setting a little more but there’s this lag at times that really bothers me so if anyone else is having this issues please post it
No, I would not recommend this to a friendAvoid Samsung TVs
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The problem with this TV is the software. I will never be buying a Samsung TV again, as they are drowning you with ads right out of the box. I have taken extensive measures to block ads coming onto the TV that I already bought, but even still they make it impossible to fully get rid of ads. Also, the coloring is completely off when I use hdmi inputs. All of the smart apps look fine, but the same video on Apple TV, Fire TV, Computer, etc look distorted. The refresh rate isn't great for sports either.
No, I would not recommend this to a friendGreat for some shows, not for others
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went with the 8 series to improve the processing rate. Still a bit jittery with fast moving UHD programs.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JPKP:
Thank you for sharing your review of the Samsung RU8000.
This TV comes with a feature called Auto Motion Plus that helps to optimize motion image quality.
You can change Auto Motion Plus settings by following these steps:
HOME > SETTINGS > PICTURE > EXPERT SETTINGS > Auto Motion Plus Settings
Then select one of the three options:
1) Off: Auto Motion Plus will always be off
2) Auto: Auto Motion Plus will automatically activate and deactivate based on the type of program being watched
3) Custom: Allows custom adjustments and settings to be used
By selecting the Custom option, you can access these advanced settings:
1) Blur Reduction: Use the directional keys on the remote to adjust the Blur setting
2) Judder Reduction: Use the directional keys on the remote to adjust the Judder setting
3) LED Clear Motion: Select to turn On/Off
If you need further assistance, please know we are here to help. You can reach Samsung Support via:
1) Phone: 1-800-SAMSUNG
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://us.community.samsung.com
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Not be improvement over model 6900
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV cost twice what model 6900 goes for but picture quality not that much difference to justify price difference. Am considering returning as TV has not met expectations
No, I would not recommend this to a friendBrand response from Samsung
Posted .Zekr:
Thank you for purchasing the Samsung RU8000 featuring Ultra Slim Array backlight, HDR10+, wide viewing angle, Real Game Enhancer and more for lifelike, crystal-clear viewing enjoyment. HDR10+ format is an exciting scene-based dynamic tone-mapping technology. It automatically matches the dynamic range of the content to the TV on a scene-by-scene basis to maximize the capabilities of the TV, providing the best possible picture.
I am sorry that you are not happy with this model.
Please refer to pages 96-97 of the User Manual for picture settings: http://downloadcenter.samsung.com/content/UM/201909/20190919132100565/MUSATSCR-4.0.0_EM_MUSE_USA_ENG-US_190731.0.pdf
There are several preset picture modes and many custom settings that can optimize image quality to your viewing scenario.
Go to HOME > SETTINGS > PICTURE > PICTURE MODE and choose:
1) Dynamic: Makes the picture brighter and clearer in bright viewing environments, like in retail stores
2) Standard: Is the default mode suitable for general viewing environments.
3) Natural: Reduces eye strain for a comfortable viewing experience.
4) Movie: Is suitable for watching TV or movies in a dark room.
So that we can better understand what your specific concerns are, and help towards a solution, please reach out to Samsung Support:
1) Phone: 1-800-SAMSUNG
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://us.community.samsung.com
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
- Pros mentioned:Price
Good tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a good tv for a great price. Was disappointed that it didn’t come with a remote and wasn’t told so.
No, I would not recommend this to a friend