Customer Ratings & Reviews
- Model:
- UN65RU8000FXZA
- SKU:
- 6325564
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the 65" Class 8 Series LED 4K UHD Smart Tizen TV for its exceptional picture quality, easy setup, and reasonable price. Many customers rave about the stunning visuals and vibrant colors, while others appreciate the user-friendly interface and smooth gaming experience. However, some users have expressed concerns about the limited functionality of the remote control, the TV's size not meeting expectations, and issues with durability and lifespan.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great picture & sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Colors vibrant and clear sound. Great addition.
I would recommend this to a friend - Pros mentioned:Picture quality
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying this TV! High picture quality. Only downfall is not all apps are available on this tv (like fox sports wi).
I would recommend this to a friend - Pros mentioned:Picture quality
pretty perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In my opinion it looks just as good as the Q60 series.
I would recommend this to a friend - Pros mentioned:Ease of use
Fantastic TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV, the picture clarity is amazing, easy to set up.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound, easy WiFi setup Overall good tv.
I would recommend this to a friend - Pros mentioned:Ease of use
Excellent tv for price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Easy to set up and use. Need two people to mount.
I would recommend this to a friend - Pros mentioned:Picture quality
Excellent tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a wonderful tv. Shopping was easy. Just the right size
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV for the money.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Great value. Do not like the remote.
I would recommend this to a friend - Pros mentioned:Picture quality
Love the picture
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture so far lion king looked amazing so glad I bought this tv. Hope it last like my other Samsung tvs
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV with Good Picture and also has Fast Performance
I would recommend this to a friend - Pros mentioned:Picture quality
Simple setup
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product! Great for movies, gaming and streaming!
I would recommend this to a friend - Pros mentioned:Picture quality
Great picture quality!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product with many options. Picture is crystal clear!
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV has excellent picture quality and comes as advertised
I would recommend this to a friend - Pros mentioned:Tv quality
Excellent!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv works and looks fantastic! Very happy with purchase
I would recommend this to a friend - Pros mentioned:Tv quality
Best smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far the best TV that I ever experienced and ever watch.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung tv
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid picture, good for sports.I would try to be at minimum of 10’ from picture to appreciate
I would recommend this to a friend - Pros mentioned:Picture quality
Nice Picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have several Samsung tv's that's why I bought this one but not real happy with it. Half the time the sound bar won't work you have to go to settings and turn it back to soundbar, the hdmi cable with arc will not work at all on regular cable tv only on internet tv, sometimes it turns off the cable adapter when you turn on the tv. It does have a very good picture but all the other issues makes me rate it average
No, I would not recommend this to a friendBrand response from Samsung
Posted .skypilot,
I am sorry thtat you experienced control issues with your soundbar and cable.
It seems that you are having issue when soundbar is connected via HDMI ARC which uses CEC to control soundbar. If the TV cannot communicate with the soundbar/receiver via CEC then it will revert back to TV speakers. The most likely cause of this is another device connected to HDMI causing CEC interference.
Here are some troubleshooting steps that may help with the issue:
1) Verify CEC is working on the TV by using a different CEC enabled device like Blu-ray player. You can also verify CEC is working if the TV remote can control volume on the receiver/Soundbar
2) Disconnect all other HDMI devices except the receiver/sound bar (for testing purposes only). Some HDMI devices (e.g. cable boxes, game consoles etc.) transmit invalid CEC data which may disturb CEC communication. Other devices ground pin 13 on the HDMI port which disables CEC on the entire HDMI network.
3) Go to TV menu as above then turn CEC off then on. This sometimes refreshes the connection and re-establishes communication
4) Set the TV’s digital audio output format (Settings > Sound > Expert Settings > Digital Output Audio Format) and change the format to one that the receiver/Soundbar supports (PCM is the most common format)
5) Check the volume of the source device. Some sources (such as cable boxes) have their own volume control which might be set too low or are mute
Please reach out to us if the issue persists via one of the following options:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Again, thank you for bringing the issue to our attention – we greatly value your feedback and utilize your concerns and opinions towards delivering better service and products.
- Samsung Ambassador
- Pros mentioned:Picture quality
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome picture and big size the family loves it a lot
I would recommend this to a friend - Pros mentioned:Picture quality
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing picture, crystal clear sound, highly recommend
I would recommend this to a friend - Pros mentioned:Picture quality
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i enjoy this 65 inch television that was purchased
I would recommend this to a friend