Customer Ratings & Reviews
- Model:
- UN65RU8000FXZA
- SKU:
- 6325564
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the 65" Class 8 Series LED 4K UHD Smart Tizen TV for its exceptional picture quality, easy setup, and reasonable price. Many customers rave about the stunning visuals and vibrant colors, while others appreciate the user-friendly interface and smooth gaming experience. However, some users have expressed concerns about the limited functionality of the remote control, the TV's size not meeting expectations, and issues with durability and lifespan.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome picture and big size the family loves it a lot
I would recommend this to a friend - Pros mentioned:Picture quality
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing picture, crystal clear sound, highly recommend
I would recommend this to a friend - Pros mentioned:Price
Great TV for low price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought Great Samsung 8 series tv for a low price.
I would recommend this to a friend - Pros mentioned:Picture quality
Fantastic TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great picture, iPhone compatible without apple TV.
I would recommend this to a friend - Pros mentioned:Tv quality
Best on the market
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 8 series in an awesome tv!!! Highly recommend it!!
I would recommend this to a friend - Pros mentioned:Picture quality
Very clear picture.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our big screen tv. Very clear and vivid colors.
I would recommend this to a friend Samsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the TV after I got used to using it. The delivery men were great, first they went to the front door, I asked them to carry it down to the garage door. They had masks and gloves on, carried it into the garage and asked if there was anything else they could do for me. Polite, professional, neat, Thank you
I would recommend this to a friend- Pros mentioned:Picture quality
Nice Picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have several Samsung tv's that's why I bought this one but not real happy with it. Half the time the sound bar won't work you have to go to settings and turn it back to soundbar, the hdmi cable with arc will not work at all on regular cable tv only on internet tv, sometimes it turns off the cable adapter when you turn on the tv. It does have a very good picture but all the other issues makes me rate it average
No, I would not recommend this to a friendBrand response from Samsung
Posted .skypilot,
I am sorry thtat you experienced control issues with your soundbar and cable.
It seems that you are having issue when soundbar is connected via HDMI ARC which uses CEC to control soundbar. If the TV cannot communicate with the soundbar/receiver via CEC then it will revert back to TV speakers. The most likely cause of this is another device connected to HDMI causing CEC interference.
Here are some troubleshooting steps that may help with the issue:
1) Verify CEC is working on the TV by using a different CEC enabled device like Blu-ray player. You can also verify CEC is working if the TV remote can control volume on the receiver/Soundbar
2) Disconnect all other HDMI devices except the receiver/sound bar (for testing purposes only). Some HDMI devices (e.g. cable boxes, game consoles etc.) transmit invalid CEC data which may disturb CEC communication. Other devices ground pin 13 on the HDMI port which disables CEC on the entire HDMI network.
3) Go to TV menu as above then turn CEC off then on. This sometimes refreshes the connection and re-establishes communication
4) Set the TV’s digital audio output format (Settings > Sound > Expert Settings > Digital Output Audio Format) and change the format to one that the receiver/Soundbar supports (PCM is the most common format)
5) Check the volume of the source device. Some sources (such as cable boxes) have their own volume control which might be set too low or are mute
Please reach out to us if the issue persists via one of the following options:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Again, thank you for bringing the issue to our attention – we greatly value your feedback and utilize your concerns and opinions towards delivering better service and products.
- Samsung Ambassador
- Pros mentioned:Picture quality
Great picture!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the picture & it's light weight, easy to move.
I would recommend this to a friend - Pros mentioned:Picture quality
Amazing picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung continues with quality products. Amazing 4K picture
I would recommend this to a friend - Pros mentioned:Picture quality
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really is a great tv to have. Great quality in every way.
I would recommend this to a friend - Pros mentioned:Picture quality
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about tv is wonderful. The size is perfect.
I would recommend this to a friend - Pros mentioned:Picture quality
Very happy with the picture
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very happy with the picture and set up for this TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Just what I wanted. Great picture.
I would recommend this to a friend - Pros mentioned:Picture quality
Very nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Size is perfect... picture quality is great... so realistic, everything looks like real life.. like if ur there.
I would recommend this to a friend - Pros mentioned:Picture quality
Excellent picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is amazing. Great for sports and movies.
I would recommend this to a friend - Pros mentioned:Picture quality
Great picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV superb picture a sound bar helps with the quality
I would recommend this to a friend - Pros mentioned:Picture quality
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture awesome television sounds great love it
I would recommend this to a friend - Pros mentioned:Picture quality
Amazing Picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 8 series is well worth it, picture is amazing.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and apps work really well. Best TV I have had.
I would recommend this to a friend