Customer Ratings & Reviews
- Model:
- UN65TU8000FXZA
- SKU:
- 6401718
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, easy setup, price, color, and size of the 65" Class 8 Series LED 4K UHD Smart Tizen TV. They appreciate the amazing clarity of the picture, the great sound quality, and the simplicity of setting up the TV. The TV is also seen as a great value for its price. However, some customers have expressed concerns about the remote control, connectivity issues, refresh rate, and limited number of HDMI ports.
This summary was generated by AI based on customer reviews.
Great TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up, clean and crisp visuals. Easy menu layout and it comes with a remote that isn’t too busy. Can easily add a keyboard to it or link it to a mobile device.
I would recommend this to a friendGood value for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a great TV. The Samsung Tizen operating system seems to be pretty buggy with Google Assistant/Google Home. High resolution video seems a little laggy in fast motion but not a deal breaker. For how much I paid, I'm pleased with my purchase.
I would recommend this to a friendOpen box smart tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this ad open box due to some scratches and was a little Leary. But I took a chance and it was just fine nothing major at all. Works perfect and got it at a discount.
I would recommend this to a friendsamsung tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the tv is a bit buggy, not sure if this is just samsung or if this tv was mishandled by best buy care but overall works well.. you just need to reset the tv when its acting up and not installing channels properly
I would recommend this to a friend- Cons mentioned:Remote control
TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV worked well the first week then screen went black needed to get replacement had to jump trough hoops with samsung to get it replaced. difficult to navigate with the remote.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Rocco:
Thank you for purchasing the TU8000 TV and for your feedback regarding using the remote. I am very sorry that you experienced issues with your first unit and had to go through the experience of replacing it. If you should have any questions or concerns with your new unit, please know that Samsung Customer Support is here to help.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
GREAT COLOR FROM THE GET GO. 10
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT COLOR FROM THE GET GO AND EASY TO MANAGE. WISHED IT HAD THE HDMI INPUTS MORE TO THE SIDE OF T V INSTEAD OF THE BACK.
I would recommend this to a friendParents love it!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this TV for my parents they love it. they watch movies Netflix and everything in between! Specially combined with a Samsung sound bar!
I would recommend this to a friendFor the Price, It's Fantastic!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Owned the TV for about a week now The only issues I've had with the TV is that lag on the controller but over works fantastic The display is beautiful & crisp :)
I would recommend this to a friendCrystal clear TV - one remote for everything w/cox
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful colors, dark and deep blacks, doesn't get very hot and the smart part is extremely easy to use. The TV remote became our universal remote which is awesome.
I would recommend this to a friendVery satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordering online and picking up curbside was easy and effortless !! The staff that delivered our TV out to the truck we’re courteous and professional.
I would recommend this to a friendGood tv but too slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great attention and service provided by cody. Everything was fine and fast. The only thing is the TV that is too slow. I'm not too happy with the processor.
I would recommend this to a friendShiloh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is such a nice TV We've never bought a Samsung TV or a 65" Such a great choice on both . The clarity of TV is awesome and was so easy to hook up
I would recommend this to a friendcomputer repair
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Timothy was very knowledgeable fixed both of my computers and explained what he did so I could understand what was going on. I will request him in the future.
I would recommend this to a friendGreat upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from a 55” Panasonic plasma tv to this. Was a bit worried about losing some contrast definition and viewing angle but lost neither. Nice TV for the price.
I would recommend this to a friendGreat TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new TV it has everything you need on it. Netflix is already on it you just have to put your password in and it has some movies on here as well.
I would recommend this to a friendGreat product!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All around a great purchase! Tends to have a weird thing with game mode where it cranks up the brightness but fixes itself if you cycle through the game mode options.
I would recommend this to a friendTV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never had a Samsung before always had VIZIO and I really like this product a lot better. Ver organized with the apps and the screen images are great.
I would recommend this to a friendExcellent
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my grandfather as a gift, and he loves it. Make sure to add on one of their wall mounts for a clean and space saving experience.
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is really cool. All the features are amazing I have Alexa on my tv I really enjoy that. The kiddos use it for gaming the graphics are out of this world.
I would recommend this to a friendGREAT SERVICE & KNOWLEDGEABLE PEOPLE TO DEAL WITH
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.VERY KNOWLEDGEABLE SALESMAN AND GEEK SQUAD GUYS WHO SET UP THE TV & STAND FOR US IN OUR HOME. GREAT COMMUNICATIONS BETWEEN SALE DATE & DELIVERY.
I would recommend this to a friend