Customer Ratings & Reviews
- Model:
- UN65TU8000FXZA
- SKU:
- 6401718
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, easy setup, price, color, and size of the 65" Class 8 Series LED 4K UHD Smart Tizen TV. They appreciate the amazing clarity of the picture, the great sound quality, and the simplicity of setting up the TV. The TV is also seen as a great value for its price. However, some customers have expressed concerns about the remote control, connectivity issues, refresh rate, and limited number of HDMI ports.
This summary was generated by AI based on customer reviews.
Will always but Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wet like this tv. The definition sometimes is of when you are to close to the tv. We had some sound issues, but tech support quickly fixed it. This is our second Samsung. The first one we kept 10 years before upgrading
I would recommend this to a friendThe best TV I’ve evet had.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has everything in built; apple tv - wow - I can mirror all apple devices. And it recognizes other android devices and laptops in a few seconds. A real 4K!
I would recommend this to a friend- Pros mentioned:Picture quality
Samsung tv had mind if it’s own
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture though a little too dark. Sound okay. It keeps knocking us off what we are watching and goes completely to another channel. Drops Hulu.
No, I would not recommend this to a friend Crystal clear TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new TV. It’s like being in a movie theater. The picture is fantastic. This was recommended by my cousin and we are so glad we purchased it.
I would recommend this to a friendWi-Fi connect issues
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had problems from day one. I constantly have to unplug the tv in order for it to pick up the Wi-Fi
I would recommend this to a friendGreat picture quality and remote.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is great. It has many features and is compatible with the Samsung soudnbar. The remote has a smart way on how to navigate settings and apps.
I would recommend this to a friendTV and Installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new TVs and could not have asked for better installers. They were both very knowledgeable and helpful in all aspects of the installation process.
I would recommend this to a friendTV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with my purchase. I will definitely recommend BestBuy to my family and friends. Glad to go to this store. Good and great service.
I would recommend this to a friendRebecca
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is great , but I have called the geek squad to ask questions and their mailbox is not set up , also I texed the guy and Still got no answer
I would recommend this to a friendGreat upgrade.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this smart TVs and it was well worth it. Came with extra channels with Samsung tv and also my fire stick is controlled by the Samsung tv remote.
I would recommend this to a friendGood entry level smart tv, not great for day time
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over all a great entry level smart TV, the only problem with all Samsung models are on screen glare and irritating watching in day light. I have an LG with similar features it is great watching during day time.
I would recommend this to a friendGreat Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Originally bought a 55” but didn’t realize that meant corner to corner so I returned for 65” with no trouble at all, so far been great addition to my den.
I would recommend this to a friendThumbs up
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this television. I had to figure out how to maneuver through the apps. But once I got a good handle on that things were a lot better.
I would recommend this to a friendA fine piece of technology
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took quite a bit of professional tweaking to bring this TV up to its full 4K capacity, but now that it’s up and running, it’s fantastic!
I would recommend this to a friendBeautiful TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a wonderful product and I bought it as a gift for my daughters birthday. She’s so happy with my fit and I strongly recommended it!
I would recommend this to a friendNice tv for a good price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv works amazingly. The legs went in easy for my set up. The only issue I have been having is a slight delay to the remote that has just recently started. I took out the batteries and swapped them and delay is gone.
I would recommend this to a friendAwesome picture!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love best buy and Samsung products period! I will be doing more business with you both in the furture. Just bought a house so you will hear from me soon.
I would recommend this to a friendVery ordinary
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There may be something I'm not doing properly with this TV as I am not a technocrat. With that said the set is very ordinary and does not display anything extraordinary. I brought it to upgrade to 4K but the previous TV also Samsung actually has a better picture. Also I do not like the fact that a 4K HDMI cable is needed in order to play this with the new AVR's. It's not so much that I mind this as it is not a part of the instructions. I find it challenging to navigate and "tune." The one thing going for the set is that it is relatively inexpensive, but it looks like a true manifestation of you get what you pay for.
No, I would not recommend this to a friendBrand response from Samsung
Posted .jacquesone,
Thank you for purchasing and reviewing this Samsung TU8000 Crystal UHD Smart TV.
Please know that the TV will upscale as best as possible any content sent to it. The closer the signal is to 4K, the better it will look coming out.
It also has several preset picture modes and many custom settings, allowing users to adjust images to their liking.
Go to HOME > SETTINGS > PICTURE > PICTURE MODE and choose:
1) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
2) Standard: This is the default mode suitable for general viewing environments.
3) Natural: Reduces eye strain for a comfortable viewing experience.
4) Movie: Suitable for watching TV or movies in a dark room.
5) Filmmaker: Watch the source content (e.g., movie) as it is.
In addition, the quality of the image on your screen depends on the source and the connection.
HDMI cables are recommended for optimal HD viewing; and when possible, 4K content will provide the best picture quality.
The quality of the streaming content depends largely on the speed of your internet, as most content providers have adaptive streaming that will automatically adjust the image quality based on the network bandwidth.
Please give us the opportunity to assist you with image quality adjustments tailored to your preferred viewing experience. You can reach us via any of the following options:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
-Samsung Ambassador
As expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have used Samsung TV's for over 5 years now, this one performs as expected. The installers did a great job and were very professional and proficient.
I would recommend this to a friendGood Large Sceen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased a large screen Samsun tv to replace a smaller tv that went out. The Best Buy sales associate was excellent and answered our questions.
I would recommend this to a friend