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Customer reviews

Rating 4.6 out of 5 stars with 3298 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, easy setup, price, color, and size of the 65" Class 8 Series LED 4K UHD Smart Tizen TV. They appreciate the amazing clarity of the picture, the great sound quality, and the simplicity of setting up the TV. The TV is also seen as a great value for its price. However, some customers have expressed concerns about the remote control, connectivity issues, refresh rate, and limited number of HDMI ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 3,298 reviews
  • Rated 5 out of 5 stars

    Going to need a bigger stand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv and for the price its worth it only thing I wasn't a fan of is there mounting hardware i had to cut stuff to make it work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but…

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung TV’s but whatever they did to the most recent generation makes the menu system rather slow to react. I have a previous version and it is quick to react. Other than that, it’s great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung tv! I needed help to understand all the features and pick the right one for me. The guys were very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Returned it after 10 days

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, picture quality was amazing, by day 10 the picture was not as sharp or clear as it was out of the box. I also had an issue with the tv freezing on multiple occasions, which was not at all what I would expect from a new smart tv. Also, upon returning, a Best Buy member told me that a lot of Samsung TVs were being returned as the quality diminished over the years and they were using older chipsets that were not conducive to the times.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Brice,

      I am very sorry that issues developed that caused you to return the TU8000 TV.
      Your user experience is very much valued, and we thus ask if you could please reach out to Samsung TV Support so that we can better understand the details of what happened.
      You can reach us at:
      1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport

      Again, my sincerest apologies. We hope to regain you as a customer in the future.

      -Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    Great buy for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great Christmas gift. I wanted the one remote which the series 8 came with. To me it’s a step up in quality of the user interface.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Small problems so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New TVs should work correctly out of the box for the first year. This TV didn't, but when it works it's very enjoyable. The LED picture quality is its best feature and so far there hasn't been an issue. It has more than enough presets to satisfy most people's tastes, but it also is very customizable. So far the software is buggy in only two ways that don't seem related: Randomly the TV turns itself off and at different times it randomly switches to TV sound vs. the selected theater sound system. In it's first month each bug has kicked in about six times.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV REVIEW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my 2 65 inch Samsung tv’s my only regret is not buying the better model,because the picture would be better,but that’s on me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace an older 1080p Samsung 46", and it is great, I love all the smart features and Alexa integration. Really nice for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase and delivery

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv and its wifi connectivity. Delivered on time and with friendly service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have very much enjoyed this TV it was easy to get onto the wall mount and the access to internet and streaming services is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV and priced right

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best bang for the buck you can find. The quality and display are awesome. Samsung has been my go to brand for more than 15 years!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Works only 3 Years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV model# and it work for me only 3 years. The first year was ok and so far it just had software issues like unable to update or problem on apps. Later it got picture quality problem and in the year three it just turning on and off like crazy by itself. The problem happened right after finished extended warranty so samsung customer service didn’t want to take care of that. So I had to pay for technician and the guy told me the screen is defected and part is so expensive so it’s not worth to fix it. I paid $2400 for TV in that time plus warranty but now I have to dump it in trash.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      omid,

      I am very sorry for the issues you have experienced with a previous generation of Samsung TV.

      Please know that Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams.

      -Samsung Ambassador Samsung

  • Rated 4 out of 5 stars

    Nice looking microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haier is an expensive microwave. The first one had an electrical issue and would just turn on randomly by itself. Best Buy replaced it with a new one and the 2nd one had dents on the stainless door frame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. I never owned a 4k TV before. But I have no complaints about this TV. Easy to wall mount. Light weight. Works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65''

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases so far! Very clear screen resolution and has really cool apps on it as well! Would highly recommend this series.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rudy and Dave where very knowledgeable and professional. Helped with set up and explained everything as they work. Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy peasy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordering was easy and i chose to pick it up at the distribution center. Only took 10 minutes after i arrived to be on my way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New instalation of Tech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ron and the other tech were awesome and very helpful in setting up the equipment. There explanations and instructions were excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful Tv. I have it set up over my fireplace. It’s a great addition to our living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung 65 inch TV purchase...I have always owned a Samsung TV and it was time to get a new one since my daughter took mine to her apartment.

    I would recommend this to a friend