Customer Ratings & Reviews
- Model:
- UN65TU8000FXZA
- SKU:
- 6401718
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, easy setup, price, color, and size of the 65" Class 8 Series LED 4K UHD Smart Tizen TV. They appreciate the amazing clarity of the picture, the great sound quality, and the simplicity of setting up the TV. The TV is also seen as a great value for its price. However, some customers have expressed concerns about the remote control, connectivity issues, refresh rate, and limited number of HDMI ports.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
the spacing of the feet are too wide
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the spacing of the feet are too wide for the average tv stand. picture is good,as expected. there is no mute icon visible on the screen, when mute is engaged.
I would recommend this to a friend Beautiful picture and great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new tv, I connected everything in my entertainment center to this tv one touch remote. Can’t beat the price and Samsung is the best!!
I would recommend this to a friendgood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An upgrade from what we used to have but so far so good. The only thing I don't like at times is some movies may look a little darker but not bad at all compared to the Insignia we had.
I would recommend this to a friendBest TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV comes with many features suitable to any home living space. Great size. Controller is surprisingly small wish it was bigger.
I would recommend this to a friend- Pros mentioned:Picture quality
Brightness at max doesn’t come near acceptable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you’re not placing this tv in a very dimly lit basement, take a hard pass. In an East-facing room with windows in mid-afternoon and blinds down, still hard to see any detail in a dark scene. Returned and replaced with the Sony X900H which I’m very happy with. It’s Samsung, so the smart features are excellent, the picture is good, but the inability to bring the panel to an acceptable level of brightness was disappointing, especially for a solid TV brand.
No, I would not recommend this to a friendBrand response from Samsung
Posted .IowaState:
Thank you for sharing your review of the Samsung TU8000. I am very sorry that you were not happy with the brightness levels and have decided to return it.
It is possible that your unit needed an adjustment in settings. Nonetheless, I do sincerely apologize for the let-down.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.
1) Phone: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
Thank you again for taking the time to share your thoughts. Your feedback helps us continuously deliver best-in-class products and service.
~ Samsung Solutions
TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gee tv installation sucked. I was canceled five times before getting tv installed. Didn’t finish job and tha date was canceled. So you’re geek squad or who ever sets installation needs assistance
I would recommend this to a friendLove em
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brilliant update to our ststem, decent remote does all the entertainment of an xbox without games... havent delved too deep yet though
I would recommend this to a friendPretty decent for the price..
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not really happy with it, but now I understand why my 240 Hz 1080p 3D TV has a lot better picture than this 4k TV. My next purchase will definitely 240 Hz. But I'll still always buy Samsung TV's....
No, I would not recommend this to a friendNice TV But
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just got delivered 7-14-2020 was supposed to be delivered on 7-12-2020 got a call that said the tv was coming then got a text that said the truck broke down they said they were going to call and reschedule.
I would recommend this to a friendPurchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the size but the picture isn't as great for the 8 Series. Not sure if the hookup is wrong. I am enjoying the look on the wall.
I would recommend this to a friendgreat tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv.. I have only had it a couple of months but it has meet the expectations.. price was decent and the screen view is great.
I would recommend this to a friendBest Samsung 65 inch Flat screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks to a Best Buy representative suggestions I able to purchase this item and have enjoyed it the day it was installed!
I would recommend this to a friendSuper Fast Service in Naples
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hunter in the Naples Florida store had us out the door and loaded with 5 TVs in 15 minutes. Super fast service. Nice job Hunter!! 5 Star
I would recommend this to a friendSamsung 65 TV
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV from the second I connected it. Only issue I have noticed is with different shades of black in gaming it came get over saturated.
I would recommend this to a friendGood image
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love samsung tvs and think that the quality for them is great. I'm disappointed with the apps on the tv. They are slow and tend to glitch out sometimes.
I would recommend this to a friendSatisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful TV. Works great. So much faster than my 6 series smart TV. I would definitely purchase it again and would recommend it.
I would recommend this to a friendPretty good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this TV but after a week I noticed a thin green line going across the screen. Returned.
I would recommend this to a friendTop features with great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent staff help, as is customary with a Temiko and her staff. The Rock Hill Best Buy is our top choice and constant recommendation.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is working well but I have been trying to contact Best Buy to add the protection plan and spent almost a hour waiting on the phone
I would recommend this to a friendOver all very happy with Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service of delivery of my product Salesman was very helpful and knowledgeable in assisting me in picking the right tv for my use
I would recommend this to a friend