Customer Ratings & Reviews
- Model:
- UN65TU8000FXZA
- SKU:
- 6401718
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, easy setup, price, color, and size of the 65" Class 8 Series LED 4K UHD Smart Tizen TV. They appreciate the amazing clarity of the picture, the great sound quality, and the simplicity of setting up the TV. The TV is also seen as a great value for its price. However, some customers have expressed concerns about the remote control, connectivity issues, refresh rate, and limited number of HDMI ports.
This summary was generated by AI based on customer reviews.
Great picture and connectivity
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The smart remote was easy to use and the tv setup is simple. Being edge lit makes it hard to get true black coloring.
I would recommend this to a friendWorth the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv. Not the best but also not the worst. Got all the apps that work great. Great for watching saved by the bell. Not the college years though, only bayside high era
I would recommend this to a friendDisappointed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy Team did not have any problem mounting the tv, but they did not adjust the picture nor add my devices to the tv as they stated. I can not comment on the quality of the tv. Currently, My Netflix apps look “Ghost like” even when I adjust the color and picture . I am disappointed with the service of the delivery team. I will schedule an appointment for paid service to be adequately rendered.
I would recommend this to a friendBrand response from Samsung
Posted .Concerned,
Thank you for your review on this Samsung TU8000 TV.
I am sorry you had issues with the purchase and delivery experience of your TV.
We recommend you share your concerns and feedback directly with Best Buy.
If you should ever have questions on features or operation, Samsung is ready to help you with enjoying your new TV.
You can reach Samsung Support via:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
-Samsung Ambassador
Excellent TV picture and good price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to choose TV from floor selection. Geek squad "Jake" mounted and set up TV professionally ...great service!
I would recommend this to a friendGreat t v very clear and sharpe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Over all very satisfied with the product , the clerk was not that helpful . Never offered an extended warranty.
I would recommend this to a friendTV installation
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installations went smoothly. The 2 gentlemen were professionals, respectful and knowledgeable...
I would recommend this to a friend65 “ Samsung LCD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the tv so far. Only problem I’ve had is that I do have to unplug occasionally as it won’t connect to WiFi sometimes. Other than that no other issues.
I would recommend this to a friendTv delivery and hOok up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was in time. Men were polite and adequately explained to my husband how to use the television.
I would recommend this to a friendWorth the money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing tv! Got it for an early birthday gift! Had to upgrade from my 32 in tv and so glad I did!
I would recommend this to a friendExcellent TV and size for our clubhouses
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung is a great product and price for our clubhouses. Having been buying them years and never had an issue.
I would recommend this to a friendRecommend this
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy sale the best Tv I love my TV you can’t go wrong if you invest you money on buying this nice TV
I would recommend this to a friendGoooood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you! My future wife and I are enjoying our new television! It's very good at watching movies!
I would recommend this to a friendAwesome product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love the tv... thanks for my product .. I am looking forward to doing more business with Best Buy
I would recommend this to a friendLoving it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great television wouldn’t fit where I wanted it to but found a place and it’s lovely
I would recommend this to a friendTV 65
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent TV, a lot of apps included, easy internet connection
I would recommend this to a friendSamsung 65 Inch Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Customer Service, experience in a long time! very knowledgeable about the product. Awesome!
I would recommend this to a friend- Pros mentioned:Picture quality
Poor Quality UHD TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When you're in the store it can become confusing. I looked at the price and it was a go. When it was delivered and installed the TV quality was very poor. I guess this one would be good in a sports bar. I did an upgrade for a Sony 950X. WOW. Fantastic TV, true 4K quality. It was worth the price difference and my soundbar sounds great also. If you do not care for the 4K experience, this one's for you.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Rocco,
Thank you for your review of this Samsung TV. I am sorry that it did not work out for you.
Your overall customer experience feedback is important to us and will be shared with the product team.
Should you ever decide to give Samsung TV products another try and have concerns or questions, please contact our Customer Support and we are here to help.
You can reach us at:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
Again, my sincerest apologies. We hope to regain you as a customer in the future.
-Samsung Ambassador
Good tv but need to buy your own hardware!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv Setup was a problem. Tv did not come with the screws needed to attach the brackets for wall mount. Had to find and purchase them on our own
No, I would not recommend this to a friendLOVE IT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The processor is amazing and all the apps function well and the video is amazing cant go wrong with Samsung
I would recommend this to a friendGreat TV!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recommend having a professional install because simply wouldn't want to risk messing anything up!
I would recommend this to a friend