Customer Ratings & Reviews
- Model:
- UN65TU8000FXZA
- |
- SKU:
- 6401718
Customer reviews
Rating 4.6 out of 5 stars with 3298 reviews
(3,298 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, easy setup, price, color, and size of the 65" Class 8 Series LED 4K UHD Smart Tizen TV. They appreciate the amazing clarity of the picture, the great sound quality, and the simplicity of setting up the TV. The TV is also seen as a great value for its price. However, some customers have expressed concerns about the remote control, connectivity issues, refresh rate, and limited number of HDMI ports.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Worth the price tag
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this TV. Beautiful picture. Awesome sound. I've used it to play fps games, and it works just fine. I was a little worried at first, but the game mode the TV switches to make up for any lag works beautifully.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
First Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First Samsung TV I have ever purchased, and so far very pleased. Great picture, good viewing from any angle. Compared to an LG of this price range you can’t beat it. Only thing I wish they would have stuck with this model is motion rate of 240, they dropped to 120 which is equivalent to 60mhz opposed to 120mhz.
I would recommend this to a friend - Pros mentioned:Color
Rated 5 out of 5 stars
I love this tv.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color is so vibrant. I bought a sound bar to go with it. Its just like being in a movie theater. I have it on the wall with a swiveling wall mount. Waited awhile before I put up a review to make sure it lives up to its reputation
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Samsung best tvs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung deliver is as usual it's pretty much Plug and Play and that's what I like about Samsung everything is pretty much set. If you want to have a different setting it's there and it has every option you could want plug it in right out of the box and it's ready to go no need to mess around with anything
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
nothing can be better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent TV and you get Apple TV as well. I love this TV -the sound is great, the picture is clear, has tons of new futures that i cannot use because i am an old fashion i guess. But you can have voice commands, lots of apps, etc.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great television overall!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality on this television is excellent. The sound quality is not the best, I have some problems hearing, but the sound is not clear and crisp. My wife has very good hearing and she agrees with me that the sound quality could be better. We have purchased a Sonos sound bar and the sound is perfect now.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung..need I say more?
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding product. My 6th Samsung TV and all of them still work flawlessly even when given tans transpired to other household SS. Will buy one of them again. First flatscreen I bought was from 2004 and it still works.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great size, great picture and easy to set up.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it this TV and was very happy with it. It's simple to set up if you follow the instructions correctly. Wifi connectivity is great. Picture quality is awesome and even without a soundbar, the sound quality isn't bad at all.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this tv, it has great picture and the Hz are good for gamers too. The only thing that I would want more from this TV is another HDMI port or two. We have many devices that need a hookup to the TV and an extra would be great. I know I can purchase an additional port adapter, but its not the same.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Samsung 65"nLED 4K UHD Smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although we are still figuring out what the TV will do, and how to us the remote, it is a big upgrade over our prior TV. A little bigger, screen is clearer, and the best part is the sound. Short of a full-blown surround system, there is no need to upgrade with additional speakers, etc.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best TV you'll ever own
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best tv we've ever owned! We purchased the 75" last year and came back this year for the 65" for the bedroom. It's a must have. Seamless wifi integrations and set up and HUGE. I recommend this everywhere we go.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
So far so good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV appears to meet our viewing and entertainment goals. The picture is true to size and shape, the color and brightness are superb. The remote is user friendly. We've only had it for 5 days, but so far it is great!!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
65" Samsung HDTV 4K
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great new Samsung TV to replace our 16 year old Samsung that has been getting dark patches and shadows. Held up well for being turned on at least 12 hours a day, every day. Hope this one does at least that well.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the TV it connects to smart things app so I can co trol it with voice the picture is amazing and the I terrace is on point best purchase of the past 5 years also has screen cast for Samsung phones like screen mirror
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung tv review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered the tv online. It was ready for pickup within 30 minutes and was brought out to my car 5 minutes upon my arrival. The process was great. The tv is perfect. Very easy to use and the picture is incredible.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
4K brilliance
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t beat this 65” for the price. (Truly wonder what the various higher models do to the human eye since this model is already so crisp & clear) If your looking for a 65” that won’t break the bank....look no further!!!
I would recommend this to a friend - Pros mentioned:Color
Rated 5 out of 5 stars
Best Covid-19 purchase
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Covid-19 purchase!! Looks awesome. Amazing color and contrast. Can watch day or night and it looks amazing
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Quality easy to use
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. The screen the apps load faster than the older version. Movies look great. I do not use the speakers. I would recommend a sound bar. Bluetooth makes pairing easy set up.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.connects quick to streaming apps, incredible picture, kids love the mic button on the remote they turn music on themselves. Took me a minute to learn the remote but it turned out easier then I thought. I love Samsung's products.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 3 out of 5 stars
Audio Sync Issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, but audio sync issues when used with the Samsung soundbar. I don't know precisely where the issue lies--The TV input switching, the HDMI connections, or the soundbar. But when I run a DVD, Blu-ray, or 4K disc the audio is anywhere from 4 to 8 frames out of sync. Yes the TV does have advanced audio settings where you can adjust an audio delay. But that just makes it worse! With the delay set at 0 it's still is out of sync for disc based content. And as a former sound editor for all the major film studios, this absolutely drives me insane! I have check ed the discs and the player with other TVs and there's no issue with sync--hardware or the disc. Otherwise the TV has been great. But using HDMI to connect the audio and video signal from a disc player is very problematic for audio sync.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Harpdude:
Thank you for purchasing the Samsung TU7000 TV. I am very sorry you are experiencing sound delay issues. It could possibly a source issue, but if you are hearing an audio delay across all sources/channels and you have a Home Theatre System or other speakers connected to your TV, you can access the Audio Delay settings to increase the audio delay. Go to: Settings > Sound > Expert Settings > Digital Output Audio Delay
Please know that our 2020 TVs do have an audio Pass-Through feature. This feature allows the audio signal to be sent out unprocessed to an external Soundbar or receiver connected to the TV. The external Soundbar or receiver then processes the audio, thereby eliminating the added step of processing by the TV, which adds delay.
On your TV go to: Settings > Audio > Expert Settings > Digital Audio Output Format > Pass-Through
If you have tried this and your issue persists, please reach out to Samsung Customer Support so that we can provide further troubleshooting.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions



















