Customer Ratings & Reviews
- Model:
- UN65TU8000FXZA
- |
- SKU:
- 6401718
Customer reviews
Rating 4.6 out of 5 stars with 3298 reviews
(3,298 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, easy setup, price, color, and size of the 65" Class 8 Series LED 4K UHD Smart Tizen TV. They appreciate the amazing clarity of the picture, the great sound quality, and the simplicity of setting up the TV. The TV is also seen as a great value for its price. However, some customers have expressed concerns about the remote control, connectivity issues, refresh rate, and limited number of HDMI ports.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was waiting a while to purchase a good TV. Didn’t need anything super expensive but this one is exactly what I was looking for, everything looks great and didn’t have to break the bank,
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Works great, looks great.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what you think about tv's. Its light, big, great picture. Only flaw is the apps selection is quit small and annoying to use but its not that much of an issue. Sound isnt the greatest but still good.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent screen size.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung tv is the perfect size and has an amazing picture quality. I am quite pleased with our purchase. In addition, my husband and son love watching the playoffs and sports on it as well.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Nice tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv Produces great resolution. It looks great hanging on my wall and easy to navigate. Perfect so far and I’ve had it for about a month so far. Geek squad installed it and they were professional.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Very Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, has all the features I wanted / Needed. Enough HDMI inputs, fast enough refresh rate, all the apps I use, and a very Good Picture quality.. It's not a QLED but for me a score.
I would recommend this to a friend - Cons mentioned:Remote control
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice TV for the price. Only thing I don't like abut it that much is that the remote is a bit difficult use. Fortunately we really don't need it that much as we use the cable TV remote.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Our new TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the TV to put out by our new covered patio and we LOVE it. Great picture ALWAYS! We do keep it covered and protected. We also get fantastic sound from the sound bar we purchased.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung 65"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this TV,nice clear pictures and easy to operate would tell others to buy if that is what they are looking for, I would not recommend putting it in a room smaller than 12'X 20'
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent size and quality of image. Works really fast browsing through the options. Audio is not so good. So I bought the sound system and now I have everything perfect.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Happy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this 65” Samsung and bundled it with a Samsung HW-T550 sound bar.My Directv remote operates all three devices.Very easy to set up and great picture and awesome sound.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Overall awesome TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great TV. For the average TV person out there like myself, this is a beautiful "middle, upper middle of the road" TV to have. Even better if you are a brand-specific for Samsung!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Wow. Bigger than you think it will be
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still in awe every time I look at this thing. Not the biggest fan of the internal Samsung smart TV controls but this works great with my fire stick. Can’t wait to watch sports whenever they come back.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Crazy about this!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crazy about this. We got a 43” of this style. We loved it so much that we decided to get a 65” for the family room. Quality is amazing. Can never be wrong in getting Samsung.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV great value for the price. To get the best picture you may need to upgrade your cable wifi speed. I did and looks great. Got the sound bar also and fills room.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great quality for a great price!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone warned me I’d need a sound bar. If that’s not your thing rest assured the sound quality is not bad at all! My only issue was a defective remote that Samsung had to send out. Took 10 days...
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great picture quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is exceptional for us. We use the tv in our main level and it is large enough to view it from the kitchen, dining room and living room where it is mounted.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
65" Samsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV seems fine but is not as sharp as expected. The 65" is wonderful. The setup by Best Buy was much easier to have it done right. I would still be trying to figure it out weeks later. As long as it lasts a long time, I'll be happy.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase thus far! Crystal clear picture. Sound is great now that I have my Samsung soundbar connected. Love the Ambient feature. Overall very happy with my television.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung 65" 8series-4k uhd tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect tv for over our fireplace. Just beautiful picture quality compared to our old 4k tv. Works great with our cable company. It was installed for us by Best Buy and it was installed correctly.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Refresh rate
Rated 2 out of 5 stars
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After having this tv for almost a month I can say it’s slightly disappointing. The picture is good even though the refresh rate is very average. The tv periodically shuts off by itself and we have a Samsung technician coming out next week. I’ve been on the phone a couple times with Samsung technical support and have walked through all of the set-ups. They recommended I have the tv plugged into it’s own outlet (was previously plugged into a power strip with four other components). That didn’t work! I’m close to returning it but will wait to hear what the technician says next week!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .FMBeach:
I am very sorry that you are experiencing issues with your TU8000 TV turning off by itself and are currently waiting for a service appointment. While you are waiting, you may want to try the following:
Try disabling some of the TV's energy efficiency functions.
See if Sleep Timer has been enabled. The Sleep Timer automatically turns the TV off after a specific period of time. Go to: Settings > General > System Manager > Time > Sleep Timer
If the Sleep Timer has not been enabled, see if Auto Power Off or Off Timer has been enabled and disable it.
- Settings > General > Eco Solution > Auto Power Off
- Settings > General > System Manager > Time > Off Timer
I hope this helps. Should you need further assistance even after your service appointment, please contact Samsung Customer Support:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions



















