Customer Ratings & Reviews
- Model:
- UN65TU8000FXZA
- |
- SKU:
- 6401718
Customer reviews
Rating 4.6 out of 5 stars with 3298 reviews
(3,298 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, easy setup, price, color, and size of the 65" Class 8 Series LED 4K UHD Smart Tizen TV. They appreciate the amazing clarity of the picture, the great sound quality, and the simplicity of setting up the TV. The TV is also seen as a great value for its price. However, some customers have expressed concerns about the remote control, connectivity issues, refresh rate, and limited number of HDMI ports.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Big and Light
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has been great for 2 years and going strong. Lightweight with a large screen.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best in class
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bright, instant on, no more external devices for streaming, light weight easy to install and set-up.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
A Great TV!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bonnie's Samsung TV was delivered in excellent condition by the GEEK Squad, works excellent. Thanks
I would recommend this to a friend - Pros mentioned:Color
Rated 5 out of 5 stars
Step up
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great color an clarity. Amazing difference and step up in technology. Can access most streaming services.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality tv. The clarity and pictures are great. I enjoy watching tv in my house. Easy to set up.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is great we are so happy that we went with TV. Samsung does a great job on their products
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
My Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has a good picture quality. It was not to difficult to setup by following the on screen instructions.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung 65" UHD TV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture and color. Fast turn on. Works well with the Roku stick we bought
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
MarcusB
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love samsung TV's as they are the best on the market and always on the cutting edge of best of the class.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for a TV. The picture is clear and crisp and the interface is very easy to interact with. I also own the 43" as well and love it as well..
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great smart tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has a lot of features and is a great value, the setup was easy and the picture and sound were excellent.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Beautiful
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture, it up converts to almost 4k when it is not being broadcasted in 4k
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Must have perfect size
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Show clear ..Can’t wait until I get my sound bar to go along with it ..All the apps work well but Disney plus
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was time for an upgrade and after doing research this television seemed like a great buy..it was indeed
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great middle of the road tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am impressed with this tv. It has a decent refresh rate and really has a good picture quality. I use it mostly for gaming and streaming and it does well for both.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality to watch sports and movies. Love having family over to watch sports
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Our new tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We looked around for tv’s everywhere. Best Buy had the best deal. We love this tv! The picture is amazing!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 2 out of 5 stars
I probably wouldn't buy it again.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is pretty good, but for the price I paid for it I don't think it's worth it. The image is great, the ports available are plenty. But the software on it is garbage. There's built in ads, it's laggy and it needs to be 'hard reset' every other time I turn it on. Not to mention the advertisements that are built into the main menu. Really Samsung?! I need ads on a tv that I bought from you??? The remote is ~ok~ I haven't had any connectivity issues with the remote and it does it's job pretty well. My main problem with it is the buttons on it, One is a samsung TV button, another is a amazon prime button and the third is a Netflix button. I don't use samsung TV and amazon prime so those are a waste of space. If I were a designer not trying to push products to my customers I'd make all the 'feature' buttons user defined, that way I can link the crappy/laggy apps to those buttons. Overall I would not really recommend this TV, I won't bring it back because it's too much of a hassle. But if you're looking for a TV that's similar to this one I'd checkout TCL, almost the same exact features for a smaller price. Sorry samsung :( this just ain't it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Kyle,
Thank you for purchasing and reviewing this Samsung TU8000 Crystal UHD TV.
Your user feedback is very important to us and will be shared with our TV product team.
To optimize the smart TV performance, please try Device Care option under the Support Menu.
Go to Settings > Support> Device Care > Start Device Care.
This service checks memory and frees up unused cached memory and closes background apps.
I hope this helps to solve your concerns.
If the issues persist, please reach out to Samsung Customer Support at:
1) Phone: 1-800-SAMSUNG, available 8AM – 12AM EST 7 Days A Week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
Have you registered your new Samsung TV with us? If not, we invite you to do so at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F, and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
-Samsung Ambassador
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV! It has great features and picture quality. Perfect for both my living room and my bedroom.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
new tv for papa
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best picture on a tv that i have ever had.dont care much for the remote,but guess you cant have it all
I would recommend this to a friend



















