Customer Ratings & Reviews
- Model:
- UN65TU8000FXZA
- SKU:
- 6401718
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, easy setup, price, color, and size of the 65" Class 8 Series LED 4K UHD Smart Tizen TV. They appreciate the amazing clarity of the picture, the great sound quality, and the simplicity of setting up the TV. The TV is also seen as a great value for its price. However, some customers have expressed concerns about the remote control, connectivity issues, refresh rate, and limited number of HDMI ports.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Great buy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for a great price. Very pleased! Best Buy, you did it again!!!!
I would recommend this to a friend - Pros mentioned:Picture quality
TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv. Super nice picture. Good quality sound.
I would recommend this to a friend - Pros mentioned:Tv quality
Me.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE MY TV. If you’re looking for a great smart tv, this is the one. 10/10.
I would recommend this to a friend - Pros mentioned:Picture quality
Perfect TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this purchase! The TV has great colors and pretty good sound.
I would recommend this to a friend TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always been a fan of Samsung TV's. This was easy to set up. Love it.
I would recommend this to a friend- Pros mentioned:Picture quality
Big, Clear, bright,
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv for the money. Picture is great, colors are clear, price is just right.
I would recommend this to a friend - Pros mentioned:Picture quality
Could’ve been 5 stars instead of 3.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well...the picture’s beautiful. And Best Buy’s installers were fast and great. But, one glitch: every time I turn the TV on, it won’t connect to network. Unit is really close to router, so that’s not the problem. I have to turn the TV off, then hold down power button for several seconds in order for the TV to connect. Every time. Not pleased. Been meaning to go by Best Buy to ask Geek Squad about it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .coulter:
Thank you for purchasing the Samsung TU8000 TV and for your review. I am very sorry that you are experiencing internet connection issues.
You may want to go through these steps to check your network connection:
1) First, please be sure you have the latest firmware update. (1460.9 released on 12/7/20)
Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically.
You may also want to enable automatic updates for future convenience.
Select Settings > Support > Software Update, then select Auto Update.
2) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m).
3) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (WiFi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.)
4) Perform a network test to check if there is a network problem.
Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test
5) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again.
For further assistance or service, please contact us via any of the following options:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Picture quality
Surprise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top quality pucture and sound my mother loved her mothers day gift
I would recommend this to a friend - Pros mentioned:Picture quality
Very happy with Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is the second Samsung 4K TV I have purchased and this one is by far the best.
I would recommend this to a friend - Pros mentioned:Picture quality
Great looking picture.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great looking picture. Sound could be a little better but overall a great TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture and good, tv thats good As well. Samsung is great
I would recommend this to a friend Great Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I bought this to replace the similar model I bought in November. It only had to be replaced because I launched my remote control at the screen, therefore needing to be replaced at fault of my own. I had paid over $800 for the previous model; it was the same but not "Crystal UHD".... it was just the "UHD". There is definitely a quality difference. There are more signs of the side lighting, where you can see it brighter in certain spots. Other than that, they seem very close. I like the almost $300 savings.
I would recommend this to a friend- Pros mentioned:Picture quality
Best tv ever!!!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the picture screen. It looks like you are there in the movie.
I would recommend this to a friend - Pros mentioned:Picture quality
new yv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.upgraded to newer tv and it has better picture and has capability for more apps
I would recommend this to a friend - Pros mentioned:Picture quality
Great tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv with amazing quality would buy again for sure
I would recommend this to a friend - Pros mentioned:Picture quality
Good tv
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast TV with clear picture. Looks good mounted on wall.
I would recommend this to a friend - Pros mentioned:Picture quality
Good TV for the Money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV, the clarity and sound are great. One flaw is that I can't get the volume to be controlled by my AT&T remote.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv. Very big and love that it comes with free Samsung tv
I would recommend this to a friend - Pros mentioned:Picture quality
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price It's a good upgrade over My old Samsung tv
I would recommend this to a friend Samsung 65 inch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Time will tell on my opinion of the new TV. However, first impression is that it is fine. What really impressed me was the ease with which the claim for the warranty replacement was completed. The individual with whom I dealt on the phone was very helpful and easy to deal with. A really positive experience in an age when that doesn't happen.
I would recommend this to a friend