Customer Ratings & Reviews
- Model:
- UN65TU8000FXZA
- SKU:
- 6401718
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, easy setup, price, color, and size of the 65" Class 8 Series LED 4K UHD Smart Tizen TV. They appreciate the amazing clarity of the picture, the great sound quality, and the simplicity of setting up the TV. The TV is also seen as a great value for its price. However, some customers have expressed concerns about the remote control, connectivity issues, refresh rate, and limited number of HDMI ports.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
new yv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.upgraded to newer tv and it has better picture and has capability for more apps
I would recommend this to a friend - Pros mentioned:Price
Great buy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for a great price. Very pleased! Best Buy, you did it again!!!!
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality and good sound. I have 5 so I am hooked on Samsung TV.
I would recommend this to a friend - Pros mentioned:Ease of use
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very happy Good purchase was able to hook it up and mount easy
I would recommend this to a friend - Pros mentioned:Picture quality
Manager
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This replaced and older Samsung model and the picture looks great.
I would recommend this to a friend - Pros mentioned:Picture quality
Good TV for the Money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV, the clarity and sound are great. One flaw is that I can't get the volume to be controlled by my AT&T remote.
I would recommend this to a friend - Pros mentioned:Tv quality
Great tv!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was great quality and fairly affordable. I will be buying from Best Buy again!
I would recommend this to a friend - Pros mentioned:Picture quality
Could’ve been 5 stars instead of 3.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well...the picture’s beautiful. And Best Buy’s installers were fast and great. But, one glitch: every time I turn the TV on, it won’t connect to network. Unit is really close to router, so that’s not the problem. I have to turn the TV off, then hold down power button for several seconds in order for the TV to connect. Every time. Not pleased. Been meaning to go by Best Buy to ask Geek Squad about it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .coulter:
Thank you for purchasing the Samsung TU8000 TV and for your review. I am very sorry that you are experiencing internet connection issues.
You may want to go through these steps to check your network connection:
1) First, please be sure you have the latest firmware update. (1460.9 released on 12/7/20)
Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically.
You may also want to enable automatic updates for future convenience.
Select Settings > Support > Software Update, then select Auto Update.
2) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m).
3) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (WiFi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.)
4) Perform a network test to check if there is a network problem.
Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test
5) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again.
For further assistance or service, please contact us via any of the following options:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Picture quality
Great picture quality!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality and color is fantastic!! Smart TV part of it is a little bit not user friendly. But this is our first smart TV.
I would recommend this to a friend TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always been a fan of Samsung TV's. This was easy to set up. Love it.
I would recommend this to a friend- Pros mentioned:Picture quality
Great picture quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been great seeing movies in better quality and playing games with better quality on this tv. I would definitely recommend.
I would recommend this to a friend - Pros mentioned:Picture quality
Excellent picture quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture and sound. So far I am very please with the TV’s performance.
I would recommend this to a friend - Cons mentioned:Remote control
We love it!!! The picture is amazing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not crazy about the remote... we are using one from an older model Samsung.
I would recommend this to a friend - Pros mentioned:Picture quality
Good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, lags a lil but it works I guess nice picture
I would recommend this to a friend - Pros mentioned:Picture quality
Amazing TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing TV. Functions great between consoles and great quality.
I would recommend this to a friend - Pros mentioned:Picture quality
Surprise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top quality pucture and sound my mother loved her mothers day gift
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking to upgrade my old TV and chose this one and I really like it.
I would recommend this to a friend - Pros mentioned:Tv quality
Great tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv so far. This is about my fifth Samsung tv and all have been great
I would recommend this to a friend - Pros mentioned:Tv quality
Smart tv for newbies
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never had a smart tv but I was highly surprised how great this tv is.
I would recommend this to a friend - Pros mentioned:Picture quality
Best tv ever!!!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the picture screen. It looks like you are there in the movie.
I would recommend this to a friend