Customer Ratings & Reviews
- Model:
- UN65AU8000FXZA
- SKU:
- 6453024
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, ease of use, and price of the 65" Class 8000 Series LED 4K UHD Smart Tizen TV. Many also appreciate the TV's design and setup process. However, some customers have expressed concerns about the remote control's functionality and the volume level. A few users also mentioned that the refresh rate could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the size and picture quality. Works well with a great sound bar
I would recommend this to a friend Fails to connect to internet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have problems with internet connection Tizan system very slow
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi RobertoL,
Thank you for sharing your experience with Internet connectivity. If you’re experiencing issues with the Wi-Fi connection, we suggest you try the following:
1. Use 5Ghz Wi-Fi if possible
2. Try wired LAN if available
3. Try repositioning the router so there are no obstacles between your TV and the router
Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update.
You may want to enable automatic updates for convenience.
Go to Settings > Support > Software Update, then select Auto Update.
I hope these tips help resolve your concerns. If there’s anything we can help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor
- Pros mentioned:Picture quality
Great tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Love the picture. Would recommend this tv to anyone.
I would recommend this to a friend - Cons mentioned:Remote control
Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is great except the remote is giving us trouble.
I would recommend this to a friend - Pros mentioned:Ease of use
Samsung t.v
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good overall for the money. Easy to set up,........
I would recommend this to a friend Great Quality And Value For Money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For our needs this TV is perfect and reasonably priced. Love the built in Alexa feature and works nicely. Good video quality and this model gives 3rd HDMI port unlike previous Samsung Models. Setup could not have been easier with onscreen step by step installation.
I would recommend this to a friend- Pros mentioned:Picture quality
Overall good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good TV. Great picture but sound is not the best.
I would recommend this to a friend - Pros mentioned:Price
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the value but not the best as I expected.
I would recommend this to a friend Retail manager Josh Smith!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Retail service manager Josh Smith was awesome in his delivery of outstanding service to me. I could not get resolution on my problem with an order. When he got involved, things went smooth from then on. He is a great asset to the organization!
I would recommend this to a friend- Pros mentioned:Ease of use
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install but not an easy set up can’t take all apps
I would recommend this to a friend - Pros mentioned:Price
Black Friday deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price. Kinda rushed in picking it -BF deal.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 65" review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has a great picture and fits well in the room
I would recommend this to a friend - Pros mentioned:Picture quality
Very satified
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture and sound for the price. I will buy again
I would recommend this to a friend Samsung 65” TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung TV is great. We upgraded from a 2014 Samsung 55” to a 2021 65” and are happy with it. The picture clarity is much better. The only drawback is the stand. This TV has legs that were too far apart to fit my table, so had to buy an aftermarket center stand to attach.
I would recommend this to a friend- Pros mentioned:Picture quality
Samsung tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv so far. It is great quality. Would buy again
I would recommend this to a friend - Cons mentioned:Volume
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think its a great TV but i think volume is a little low
I would recommend this to a friend - Pros mentioned:Tv quality
T.v plasma
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this t . Beautiful Woooooooooooooooooooooooo
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv! Great price! The picture is excellent and clear!
I would recommend this to a friend - Pros mentioned:Picture quality
great TV but it has an issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great TV and great picture when it works. We love this TV but there is something wrong with it. Sometimes it runs fine, then other times it goes down and it knocks the breaker off to our other appliances. I think we're returning it.
I would recommend this to a friendBrand response from Samsung
Posted .remijayne,
We appreciate your review of Samsung’s AU8000 TV. So we can better understand the problems you are experiencing and provide you with troubleshooting assistance or warranty service, please reach out Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:Picture quality
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and quality sounds, cristal clear 4k
I would recommend this to a friend