Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 2559 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, ease of use, and price of the 65" Class 8000 Series LED 4K UHD Smart Tizen TV. Many also appreciate the TV's design and setup process. However, some customers have expressed concerns about the remote control's functionality and the volume level. A few users also mentioned that the refresh rate could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 2,558 reviews
  • Rated 5 out of 5 stars

    Ms

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every purchase has been fast, friendly service with knowledgeable assistance. Absolutely no complaints.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buy the protection if you must buy this TV.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the TV. Didn’t open the box for a week. Opened it. It worked one night before I went to work as a flight attendant. 6 day trip. Got home, tv went out. Literally at the two week point. Technically a week since I’d opened it. Broken and can’t return items after two weeks. Money down the drain. I thought Samsung was a great brand.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JamaelW,

      I'm sorry that your AU8000 TV is no longer working. Please know that this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.

      Just give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Nice big TV

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The less expensive solution to filling a big hole on your wall with a bright colorful TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new samsung great for movie night with the family all i use is samsung products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65" TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color on this TV. I'm very happy with my purchase. Wish I had done it sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful product. Great store. Clean. Good customer service. Great prices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV Samsung is a great product for the price. Move time all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - 65" Class 8000 Series LED 4K UHD Smart Tizen TV is the perfect TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy has good products and prices

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good investment for a TV and your refrigerator love them both

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not for long term.

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were so excited about this tv and it was fine. Then just after two years of owning - the entire right half of the screen is dark...of course just after the end of the warranty. So unfortunate that this was just a costly purchase to need replacement after two years.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    comments

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scott and Mr. Pillsbury (Steve I think), were awesome and did an excellent job setting up my TV !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was prompt and informative. Installers were professional and open for questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter its a good TV. Samsung products are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade to my room

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this tv, It is thin (1inch) and the apps are very responsive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent services!! We were late coming hone. They called in advance and worked with us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality Good price Great customer service I love the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV and Soundbar

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife was there and she said they were knowledgeable and got their work done promptly. Well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hernandez

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love, love, love my new tv. I'm so happy with all the help I received on choosing our new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything we want, plus several dozen streaming channels that we didn't expect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the purchase and installation . I would highly recommend Geek Squad

    I would recommend this to a friend