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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2559 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, ease of use, and price of the 65" Class 8000 Series LED 4K UHD Smart Tizen TV. Many also appreciate the TV's design and setup process. However, some customers have expressed concerns about the remote control's functionality and the volume level. A few users also mentioned that the refresh rate could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 2,558 reviews
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Spent too much to have these problems.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great. ARC HDMI blew out 3 weeks after purchase. Also have the LG soundbar which has issues with connecting as the ARC blew out. I have to use BT to connect which is spotty and 1 out of 3 times the sound will quit working and the TV will shut itself off and reboot.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi James,

      We appreciate you sharing your details regarding the HDMI ports on the TV. Your feedback is important to us and will be shared with our product teams.

      Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.

      Please give us a chance to make this right by calling us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with product for price. Ordered over phone with very helpful person

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job guys

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My in-home installation was great. Nathan was my installer and I give him top marks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv brothers check it out for yourself or not idc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, great price, great service from sales rep and delivery persons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, works as expected, easy to setup, would buy another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crystal uhd tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv im a samsung fan for many years this is being used as a computer monitor

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV great. Total Tech service to mount TV and sound bar on wall excellent. Absolutely no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an easy transaction. The sales person was knowledgeable about the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great..........................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Smart tv. I never new what i was missing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this TV!! I made a great choice by going with this TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always for quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice, quality,price, brand, color just overall I am glad I purchased:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    =D

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stuff at bb =) !............................

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Na

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like the remote overall tv is good but remote seems bad

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Sami,

      Thank you for your review, as well as your feedback regarding the remote included with your TV. We will be sure to share this with our design teams.

      If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific usage scenario, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    SAMSUNG!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected. Great integration with Galaxy phone and Galaxy tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super fast

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never a dull moment with Samsung products...Great audio and visual quality!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. I have always bought Samsung tvs and never had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our new tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv my kids and I enjoy watch movie on the new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is the best for tvs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has never failed to impress me. It is my go to brand for tvs.

    I would recommend this to a friend