Customer Ratings & Reviews
- Model:
- UN65AU8000FXZA
- SKU:
- 6453024
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, ease of use, and price of the 65" Class 8000 Series LED 4K UHD Smart Tizen TV. Many also appreciate the TV's design and setup process. However, some customers have expressed concerns about the remote control's functionality and the volume level. A few users also mentioned that the refresh rate could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Can't complain
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Tv for a cool price. I just can't stop watching..
I would recommend this to a friend - Pros mentioned:Picture quality
New TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is excellent, the sound is good and the picture is fabulous
I would recommend this to a friend - Pros mentioned:Picture quality
Very please, have ordered 7 total
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, clear picture. Using throughout business.
I would recommend this to a friend - Pros mentioned:Tv quality
New TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV that I got on Black Friday sale. I would highly recommend
I would recommend this to a friend - Pros mentioned:Picture quality
Would purchase again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality ease of installation and pricing was very good
I would recommend this to a friend - Pros mentioned:Picture quality
TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality tv for the price. Will recommend to anyone
I would recommend this to a friend - Pros mentioned:Picture quality
Great Samsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Picture Quality. Best TV for the money. This is my Fourth
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is bright, clear, amazing. Really glad we purchased it!
I would recommend this to a friend - Pros mentioned:Ease of use
65 inch Samsung Crystal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Smart TV, easy setup and very happy with price and look.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality. Would recommend especially for the price.
I would recommend this to a friend - Pros mentioned:Picture quality
mr. Samuel Firdawek
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An outstanding screen TV and very clear pictures.
I would recommend this to a friend - Pros mentioned:Picture quality
Sound Interference
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big upgrade from my 50” Samsung to this 65” Samsung. Pros: crisp 4K picture, thin bezel, and looks very nice. Cons: Complicated remote, some dead pixels upon arrival, poor TV software for Netflix, etc. The biggest problem, though, was a static crackling coming through any speaker - including the TV’s built in speakers and a sound bar. I had to troubleshoot with forums around the internet before discovering that 5.1 surround output signal receives interference from something inside the TV. I’ve had to switch all devices and TV sound output to more basic signals, like PCM, in order to avoid the static crackling. Disappointing to say the least. If you aren’t sure how to tackle or change settings, avoid this TV. Also disappointed Samsung let this get through QC.
No, I would not recommend this to a friendBrand response from Samsung
Posted .SlimShady,
Thank you for your review of Samsung's AU8000 TV and for sharing your thoughts on the remote, as well as feedback regarding the static sound and image abnormalities you are seeing.
So that we can better troubleshoot these issues and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to hear from you.
~ Samsung Specialist
Buyers beware
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dealing with Best Buy is fine however the 8000 series Samsung TV is poor. I have to turn the volume up all the way and it still does not come close to our previous 6000 series Samsung. We should of looked at reviews were a lot of people are complaining about the sound quality.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MB19061,
Thank you for sharing your experience with low volume on the Samsung AU8000 TV. There are several volume features you can adjust that may help resolve your issue.
1. Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > Sound > Expert Settings > Auto Volume = On.
2. Adaptive Sound automatically adjusts to a specific volume level while you are watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> Sound> Sound Mode> Adaptive Sound.
3. Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode.
Also, some sources have their own volume control, which might be set too low. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
- Pros mentioned:Picture quality
Sound and picture is great!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound and picture is great! Samsung has always done great by me.
I would recommend this to a friend - Pros mentioned:Picture quality
Great Quality TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the image quality of the Samsung TV! Worth the purchase!
I would recommend this to a friend Great, until the warranty expires.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was great, until it wasn't. After owning for less than two years, the panel stopped turning on. A portion of it just continues to flash - no standby lights, no display, nothing. Called customer service. After telling me to unplug it, plug it back in and try again (unsuccessful), they asked if I had purchased an extended warranty. Without it, he said it would be cheaper to just buy another TV - but they'd be happy to schedule a technician appointment for a visit fee, diagnostic fee, plus the cost of labor and parts. No thanks Samsung. Low quality product, no customer support. Don't purchase.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
TT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is fantastic. Size just right for an apartment.
I would recommend this to a friend - Pros mentioned:Picture quality
Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just a beautiful TV, im very happy with my purchase.
I would recommend this to a friend - Pros mentioned:Picture quality
Tv
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my samsung tv and is Amazing picture quality.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 65” tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture quality, good preloaded apps Sound just ok, suggest ancillary sound bar or system.
I would recommend this to a friend