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Customer reviews

Rating 4.6 out of 5 stars with 2559 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, ease of use, and price of the 65" Class 8000 Series LED 4K UHD Smart Tizen TV. Many also appreciate the TV's design and setup process. However, some customers have expressed concerns about the remote control's functionality and the volume level. A few users also mentioned that the refresh rate could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 2,558 reviews
  • Rated 4 out of 5 stars

    My tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good it’s the best tv ever I watch it all day long

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound isn’t the greatest but still a very beautiful TV

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Budget TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply put, this really is an entry level 4K TV. I really wish I had spent a little more & at least purchased a QLED. The screen brightness is low & the HDR doesn’t pop at all. It’s Samsung, so it will be a dependable TV, but I wish it would perform in the color & brightness area ALOT more.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi NightLord40K,

      We appreciate you sharing your experience with the new 2021 AU8000 Crystal UHD TV. Your details regarding the picture quality will be shared with our internal teams. You may want to try adjusting image settings to improve your picture.

      Your TV has several Picture Modes to choose from allowing you to enjoy content in optimal conditions. Go to Home > Settings > Picture > Picture Mode
      1) Standard: Is the default mode suitable for general viewing environments.
      2) Natural: Reduces eye strain for a comfortable viewing experience.
      3) Movie: Is suitable for watching TV or movies in a dark room.
      4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
      5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.

      You can also go to: Settings > Picture > Expert Settings > Contrast Enhancer to manually fine tune your image.

      Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:

      1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
      3) Manuals & Software
      4) Warranty Info
      5) Contact Us

      ~ Samsung Solutions Samsung

  • Rated 4 out of 5 stars

    Fun tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Alexa integration Makes using the tv more enjoyable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy delivery was on time tv was as advertised or better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My new tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only wish it had more pixels would greatly help the picture

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hoang

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and price. The remote is useful and compact

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the tv had to figure out the remote took som time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    another TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was better in my last TV, They also are pushing the sale of a Sound Bar on this one, Also this model is not as easy to use. Haven't gotten use to it yet. I will get easier. Other wise Its doing a good job.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Race,

      Thank you for sharing your thoughts regarding the AU8000 TV’s sound quality. We recommend adjusting the Sound Settings to improve your experience. You can change the Sound Mode by going to Settings > Sound > Sound Mode.

      You can also customize the sound with Expert Settings by going to Settings > Sound > Expert Settings.

      To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 4 out of 5 stars

    Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the purchase price satisfied with the purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    might be the best for the money. Nice brightness and contrast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to buy and looks perfect in our new house! Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Great Price!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my restaurant. It works perfectly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive junk,

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In 3 years i have replaced it 2 times, do not buy. Each time the board has died causing the.screen to darken on one side.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Samsung Smart TV! As always, a great product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Return

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is an issue with the screen around the frame of the TV where light glares are coming from the top and corners. Needing to take it back and replace it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello ScottS,

      Thank you for sharing you review on the AU8000 Samsung TV. I am sorry to see that you have had to experience the inconvenience of replacing your TV.

      Once you get the new one home, please contact Samsung Customer Service if we can help in any way with settings, optimizing your TV or concerns you may have.

      Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 4 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks like it did in the store ……………………………………….

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I'll pass on Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Back panel is open, had it replacced and the 2nd one has a backlight bleeding issue; returned it and went for a TCL which is I am happy atm, at least for the past 3 days I've had it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 65” USD Crystal TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv …. Plus all the whistles and bells you need!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best decision on buying this piece of electronic

    I would recommend this to a friend