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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2559 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, ease of use, and price of the 65" Class 8000 Series LED 4K UHD Smart Tizen TV. Many also appreciate the TV's design and setup process. However, some customers have expressed concerns about the remote control's functionality and the volume level. A few users also mentioned that the refresh rate could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 2,558 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Very crisp screen.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Color is fantastic and operating system is smooth. Very lightweight and thin makes it easy to mount on a wall mount.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within 2 years the volume stopped working. Have had 4 service calls, now i can't even use the tv. When they "fixed" it they did something and now i can't even reset it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Impressive picture and sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality picture, works well with our Samsung Soundbar, but sound quality itself on the tv is better than expected and provides a great viewing experience.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung 65” 8k series

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Issues connecting to the Samsung sound bar that the 7000 series that replaced this TV had no problem connecting to. Device recognition was not intuitive as the replaced TV

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    On The Wall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved up from a Panasonic 50" to a Samsung 65" LED Smart TV...and had the Geek Squad hang it on the wall. It's fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Decent quality for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is great, and the sound system built into the tv is much better than expected. It’s also the perfect size for our apartment.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV, great picture and sound. With I had bought this a long time ago - if is the perfect size for my entertainment center.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Church Project

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase three of these for a customer project that we are working on and they love them. The picture is fantastic and the sound is great. Win, Win.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this tv so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and color. Has every app you could possibly want. Sound is meh but all these new tvs don't sound great, just get a soundbar to match.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wonderful television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the picture quality and the sound. The geek squad was on time and did a wonderful job installing the unit.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    My Samsung should be called Sound called Samsings!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a few days to adjust to it, I have Sony also and first. But now I'm loving it in my bedroom. The clarity is wonderful. The sound is also. Yes, I love my SONY more, but my Samsung is a close second.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great quality TV at an affordable price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of this (65”) and picture quality is excellent for the price that I paid. It works perfectly for streaming tv and movies and video games also look really good on it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying my new Samsung 65 inch TV. It has great picture and the sound is even good without the soundbar but it sounds much better with it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV's are the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect picture for the money. I enjoy Samsung TV's. I first purchased a 85' and the exact same TV but in a 65' and they both are great!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv with a high quality picture and sound. Totally satisfied with my purchase. This is the second time we buy Samsung tv 65’ and we love it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture!! Loving my new TV! Sound could be better but planning on getting a sound bar anyhow so no big deal.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Kimm!

      Thank you for purchasing the 65" AU8000 TV, I am glad to hear you are enjoying the experience provided by Samsung's 2021 Crystal UHD technology. Your feedback regarding the sound quality is important to us and will be shared with the product team.

      There are several sound settings you can adjust to suit your personal sound preferences.

      Change the Sound Mode by going to: Settings > Sound > Sound Mode

      You can also customize the sound with Expert Settings by going to: Settings > Sound > Expert Settings

      To assist you with possible sound settings adjustments for a better audio experience or any other questions you may have, please reach out to us at:

      1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
      2) Manuals & Software
      3) Warranty Info
      4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung Smart TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is really good! The clarity is amazing and the menu options are easy to navigate. Sound quality is a little low and it keeps disconnecting from my WIFI network.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Product. Wonderful Quality. Love the TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product. It is exactly what I wanted. The quality is great. I love the smart TV features. No complaints. It is everything I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New Samsung led tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, great picture for the value, great sound for the value all around a great unit from Samsung that won't break the bank.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Man Theater

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture easy Surround Sound hookup. This Smart TV with all the added channels coupled with the added soundbar turned my husbands ManCave into a MAN THEATER.

    I would recommend this to a friend