Customer Ratings & Reviews

It's a nice TV. The picture looks great and has a decent response time to input from the remote.

The quality of this TV is amazing! The simplicity of the Smart TV is wonderful and I am so glad I gave in and bought this TV.

 I bought it recently. Happy with it so far. And i bought geek  protection plan just incase something happen to it  usually Samsung have a good tvs

Very great TV with great pictures quality, I have no complaint at all.

Good quality, decent sound, simple setup, convenient apps, fast and efficient shipping.

I purchased this TV online for pickup at the Fullerton location same day. I had to drive an hour to pick it up one way since that was the only location with it in stock. I got it home and opened it the very next morning and not only was it used with scratches and velcro tape on it, the screen was damaged as well. I immediately took it to the location closest to me at Costa Mesa and the manager would not exchange it for me. He said Fullerton would have to research the issue and I would have to contact that location. I even showed him that online their policy states "If you receive a product that is damaged in shipping, defective, or that is not the product you ordered, please return it during your return and exchange time period to Best Buy and we’ll arrange for a replacement"... it doesn't say you have to go to the original location. So then I called the Fullerton number and spoke to customer service and they said because it is damaged there is no guarantee I can return it because there is no way for me to prove I didn't damage it?! That is crazy! How can they prove to me they sold me a new TV?! I have purchased many things from Best Buy over the last 20 years and I will NEVER buy anything from them again. Horrible customer service and selling fraudulent items. New-in-box is not new-in-box. Will be disputing this with my credit card and reporting them to BBB.

great picture and features. features for voice control are awesome. clear crystal picture

Love everything about this TV! Getting so much more enjoyment watching my favorite shows than before.

I really like it. A little bigger than I need but oops :) Football will look better this year

Better picture for a better cost (at the time). Best Buy

So far so good, my daughter seems to love her new tv in the basement and with the picture quality she can watch in from 40 feet away.

Oustanding! Very clear picture. Install team was Great! Sales person was knowledgeable and helpful.

Samsung makes great tv’s, this 65 inch flatscreen tv is the perfect addition to my bedroom in my apartment. The price is extremely reasonable as well.

Easy access foe tv Reasonable price for a gift for xmas

This is the best Tv you can buy in this price point. Works buttery smooth and picture quality is great .. happy to upgrade from 55 to 65

Great sound and picture quality. Feeling like i am part of the action no matter what i am watching!

I have been researching tvs for a couple of years. This is a great tv, and with the holiday sales; pefect!!

Fantastic tv. Very sharp image. Good value. We were well pleased with sales and delivery/set up.

Great picture! Have some questions issues with some features. Help not easy to find

Very clear picture. Nice size. Good sound. Well worth the money.