Customer Ratings & Reviews
- Model:
- UN65CU8000FXZA
- SKU:
- 6537372
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 65" Class CU8000 Crystal UHD 4K Smart Tizen TV's exceptional picture quality, ease of use, and vibrant colors. The user-friendly remote control and sleek design are also frequently praised. While some users reported occasional performance issues, the overall positive feedback highlights the TV's strong performance and features at a competitive price. Many appreciate the TV's lightweight design and the abundance of features.
This summary was generated by AI based on customer reviews.
Best for budget TVs non OLED/QLED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV for a non OLED/QLED technology. Super fast with the apps, responsive and easy to operate. Love the smart features.
I would recommend this to a friendGreat TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung is always a product of quality the only mishap is that I can’t download Hulu on the Smart Tizen but I could still watch Hulu through Apple mirror with my iPhone
I would recommend this to a friendBrand response from Samsung
Posted .Hi AdrianG,
We appreciate your review of the CU8000 TV. Please know that the Hulu app is pre-installed on your TV and should be available on your Home Menu.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a pretty good tv for the price. The picture quality is decent. The main thing I dislike about the product is how sensitive the remote it.
I would recommend this to a friendSamsung special.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freddie was great in knowing what we were looking for and found it. The guys did a great job loading it our vehicle.
I would recommend this to a friendSamsung TC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV and very happy with my purchase. Great service provided by Best Buy
I would recommend this to a friendBlove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prompt and courteous delivery. No issues. The delivery staff were great as well
I would recommend this to a friendOLED purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am soooo happy with my purchase. I have never purchased such an expensive TV but it ia perfect.
I would recommend this to a friendLove it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great! Tv functiond like it should… alot better the newer one i had purchased!
I would recommend this to a friend- Pros mentioned:Picture quality
Picture quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality was good. Menu was easy to navigate.
No, I would not recommend this to a friend Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv I would prefer a lil more high depth I gotta figure out the settings on picture quality
No, I would not recommend this to a friendSamsung 65” TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV works perfectly, delivery and installation done professionally. Sales associate couldn’t have been any better to work with
I would recommend this to a friendLoyal Samsung Customer,Joseph
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since 2010 beyond all i buy is Samsung TV and blue ray players and sound bars
I would recommend this to a friendSamsung CU8000
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Would recommend to someone who wants great TV and doesn't want to spend a ton of money
I would recommend this to a friendWin gift card!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv I purchesed is great i love it. The sales rep at best buy hooked me up!
I would recommend this to a friendExcellent price for this tv item !
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with price of tv and specifications and quality of tv, excellent pixel resolution. Excellent price all worth it .
I would recommend this to a friend5 star
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv as a substitute do to we move back to mn and leave our qled tv to my in laws. It's worth it and the kids love it.
I would recommend this to a friendSamsung tv 65
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did like my purchased i made and i like how the screen look is look clear.
I would recommend this to a friend- Pros mentioned:Picture quality
tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was a very nice picture,nice price for the size,nice picture quality,,but now will not turn on,taking back to store
I would recommend this to a friendBrand response from Samsung
Posted .Hi MrKenwood,
I'm sorry that your CU8000 TV will not turn on. Please know we are here to help and have a few troubleshooting tips for you to try.
Check the red standby light, a little red light at the edge of the TV that you aim the remote at. If it is on, it means that your TV is receiving power, and the culprit is likely the remote. Please try to power the TV on through the button below the Samsung logo. If it powers on, I recommend changing the batteries on the remote and possibly replacing the remote.
If the red light below the TV is not on, please try the following:
1) Unplug the TV from its power source for 30 seconds. Then try to power it on again.
2) Try a different outlet that you have confirmed works properly
3) Press the Menu button on your remote. If the Menu appears, then this confirms your TV is powered on. Next, follow these steps:
・Confirm that the TV is set to the same source as the external device.
・Test the HDMI cable. Go to Settings > Support > Self Diagnosis > Signal Information > HDMI Cable Test > Start Test. If the test says, the cable is bad, replace the cable. Service is not required.
・Test different external devices. The final thing to rule out is the external device you're using. Try connecting a different device or using a different source port.
If the TV can display a picture in any other setup, then you've ruled the TV out as the cause of the issue. Keep trying various setups until you identify the device or cable that is not working and troubleshoot or replace it.
Finally, if the red standby light is blinking, please try unplugging the TV for 30 seconds and then try again. Also, confirm that the outlet you are using works with other devices.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Samsung Television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung is the only way to go. I only buy Samsung because they are the best made
I would recommend this to a friendGood item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Obtained to replace an earlier model that was 5 yrs old
I would recommend this to a friend
