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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 755 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers find value in the 65" Class CU8000 Crystal UHD 4K Smart Tizen TV's exceptional picture quality, ease of use, and vibrant colors. The user-friendly remote control and sleek design are also frequently praised. While some users reported occasional performance issues, the overall positive feedback highlights the TV's strong performance and features at a competitive price. Many appreciate the TV's lightweight design and the abundance of features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 755 reviews
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it will definitely recommend this tv to other people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. I was very happy with my service and expertise by the installation dept

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered it on sunday night it was delivered monday afternoon, setup myself, works great,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Samsung brand and how easily it is compariable with other Samsung products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gus was amazing, professional and was an expert at mounting & installing TVs & Mounting

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. The only reason I'm not giving it 5 stars is I'm not crazy about the remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv great store sucks have to what to get tv in coarse you do not have stock that’s not just one that is many tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality and Budget 4k TV money can buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best quality and budget 4k tv that money can buy in 2023. Satisfied with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and sales service. Bought TV on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Q

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alittle different start up program when turning on tv but nothing really hard to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best smart TV’s I have ever owned. Great product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great buy..I think you would be very happy with this purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best values for tvs in this price range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv and install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Install was great also. I may get another just like it for football season.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kind of dark

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dusplay could be brighter even after messing with settings

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG has a better picture and the volume is very low had to buy a sound bar

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi ShirleyS,

      It’s unfortunate to hear you’re not fully satisfied with your CU8000 TV’s image and sound quality. Below are a few settings that I recommend adjusting:

      Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:

      1) Standard: Default mode suitable for general viewing environments.
      2) Natural: Reduces eye strain for a comfortable viewing experience.
      3) Movie: Most suitable for watching TV or movies in a dark room.
      4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
      5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.

      You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image.

      Next, you can change the Sound Mode by going to Settings > All Settings> Sound > Sound Mode.

      You can also customize the sound with Expert Settings by going to Settings > All Settings> Sound > Expert Settings.

      I hope these tips help you enjoy your new product.
      You can contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Nice big tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love jumping thru channels by verbal commands. No more figetting of pbuttons!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product as stated in the ad. easy purchase. Samsung quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung TVs are great. Easy user interface. Well worth the cost. Easy to connect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and quality for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent display and video quality. Great choice for living rooms and gathering areas.

    I would recommend this to a friend
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