Customer Ratings & Reviews
- Model:
- UN65CU8000FXZA
- SKU:
- 6537372
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 65" Class CU8000 Crystal UHD 4K Smart Tizen TV's exceptional picture quality, ease of use, and vibrant colors. The user-friendly remote control and sleek design are also frequently praised. While some users reported occasional performance issues, the overall positive feedback highlights the TV's strong performance and features at a competitive price. Many appreciate the TV's lightweight design and the abundance of features.
This summary was generated by AI based on customer reviews.
Good experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good experience very knowledgeable and helpful staff
I would recommend this to a friend- Pros mentioned:Picture quality
Lasted one month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it was working this TV was very nice. At 1 month old the picture went out and only had audio that would come and go. Had to call Samsung and put in a ticket for service. Will have to take this 65" TV off the wall now. My 11 year old Samsung still works. Disappointed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DaniT,
I'm very sorry to hear that your CU8000 TV stopped working after one month and you had to go through the hassle of having it serviced. We appreciate all of your patience and hope your TV is serviced quickly. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent item and the customer service at the Best Buy really helped me a lot.
I would recommend this to a friendBob
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great job installing on the wall the 2 men were very knowledgeable and friendly
I would recommend this to a friendGood tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price. The tv brightness could be a little better but overall a good tv.
I would recommend this to a friendWorks greats
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works excellent, I bought two TVs. Will forever go with Samsung
I would recommend this to a friendgood store
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good service and the things you sell are in good condition and a very great price
I would recommend this to a friendTV Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think we made a good purchase, buying out Samsung TV.
I would recommend this to a friend- Pros mentioned:Picture quality
Matthew's Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought the picture would be better but the sound is great.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MatthewM,
Thank you for sharing your thoughts on the sound and picture quality of your CU8000 TV. I have a few recommendations that may improve your visual experience:
Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:
1) Standard: Default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Most suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image.
If you need more help, Samsung is here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Excelent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good attention and everything very fast , very professional, I was satisfied
I would recommend this to a friendSmooth Transition
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a smooth experience at best buy for buying the TV
I would recommend this to a friendTv survey
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv has been great so far but If you do not have a samsung account you must create one
I would recommend this to a friendSmartv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality! Good price! Good store! Good attendants!
I would recommend this to a friendMrs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV. Color needs to be adjusted. Difficult to set up, but finally got it
I would recommend this to a friendSamsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We're enjoying out new TV very much. Nice features.
I would recommend this to a friendAmazing tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was an amazing experience to watch this new technology
I would recommend this to a friendPleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it and I’m so comfortable with it. It looks amazing
I would recommend this to a friendTV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An swsome product love it very great survice. Very Officiant
I would recommend this to a friendOk but not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok but could be better. I purchased this TV to replace an 8 year old model that was suffering from stuck LED pixels. This is 8 years newer but the oldet tv has a brighter sharper picture. Not what I would have expected for a much newer product.
No, I would not recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Useful and included every software, there was sale discount when I buy it. Thanks
I would recommend this to a friend
