Customer Ratings & Reviews
- Model:
- UN65CU8000FXZA
- SKU:
- 6537372
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 65" Class CU8000 Crystal UHD 4K Smart Tizen TV's exceptional picture quality, ease of use, and vibrant colors. The user-friendly remote control and sleek design are also frequently praised. While some users reported occasional performance issues, the overall positive feedback highlights the TV's strong performance and features at a competitive price. Many appreciate the TV's lightweight design and the abundance of features.
This summary was generated by AI based on customer reviews.
Horrible
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst it started to hlitch with a green screen by night
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MeliC,
I'm sorry to hear you are experiencing issues with your CU8000 TV. To better understand the specific problems you are having, please give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Piece of garbage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was broke and Best Buy wouldn’t take it back or help us out
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi TentonM,
I'm very sorry that your CU8000 TV was delivered broken. Please give us the chance to make this right by contacting Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Blurry graphics
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad graphics whenever we played any YouTube. Very blurry
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi OmidullahR,
We appreciate your feedback on the CU8000 TV's image quality. I believe what you are describing is a feature called Auto Motion Plus, which eliminates ghosting and blurring that occurs from fast-moving images. These motion smoothing settings look great on live TVs, like sporting events or parades, which are filmed at 30 frames per second. Most movies, however, are filmed at 24 frames per second and are not intended to be viewed with these features. When turned on, this causes the dreaded soap opera effect.
To Change Motion smoothing settings on your TV:
Navigate to Settings > All Settings > Picture > Expert Settings > Auto Motion Plus Settings (Picture Clarity Settings).
1. The default setting is Auto. This means the feature automatically turns on and off based on the type of program being watched.
2. Select Auto Motion Plus (Picture Clarity) to change the setting to either Off or Custom.
If you select Custom, three additional options are available:
• Blur Reduction: Use the directional keys on the remote to adjust the Blur setting.
• Judder Reduction: Use the directional keys on the remote to adjust the Judder setting.
• LED Clear Motion: This option allows you to configure the LED backlight to sharpen fast-moving images. Select to turn On or Off.
If you continue to have issues, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor
- Pros mentioned:Ease of use, Picture quality
My new Samsung 65 inch TV is fantastic!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new TV. Easy to setup and great pictures! Delivery was great as well! Highly recommend this purchase
I would recommend this to a friend - Pros mentioned:Picture quality, Remote control
Awesome tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice quality and sound! Love the remote solar charging is amazing.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV set. Colors, quality of picture, sound, ease of use!
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV terrific price. Easy to setup. Picture is better than expected
I would recommend this to a friend - Pros mentioned:Picture quality, Price
T
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great tv. Awesome price I love Samsung quality
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Samsung smart tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great tv. beautiful color! easy to set up. I would recommend
I would recommend this to a friend Samsung tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been going samsung for many years never had any issues
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Samsung 65” Crystal UHD
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super picture quality. Easy to set up. Nice sound.
I would recommend this to a friend - Pros mentioned:Color
Very Satisfied
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are very satisfied with the purchase of this television. The colors are bright and crisp. We have mounted to the living room wall for visual accessibility. I would greatly recommend this television.
I would recommend this to a friend - Pros mentioned:Picture quality
65 in su80000
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Big upgrade from previous 720p 40 inch tv. Smart features made setup easy and I am enjoying all the extra features that came with it.
I would recommend this to a friend - Pros mentioned:Picture quality
Like being at the cinema
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality. I like to watch older movies, they picture looks like they were just filmed. Would highly recommend.
I would recommend this to a friend - Pros mentioned:Color
The Best TV For Your Buck
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sharp colors this Tv produces. It’s such an upgrade from regular smart TV’s, I don’t think I could go back
I would recommend this to a friend - Pros mentioned:Picture quality
Quality product!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to upgrade for technology and love the quality of the picture.
I would recommend this to a friend - Pros mentioned:Picture quality
My bedroom tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice picture and sound. Just the right size for my room.
I would recommend this to a friend TURTLE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV. Very easy to set up and plays great. Not to heavy and not to wide.
I would recommend this to a friendHuge improvements with the new models
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung did it again! Thin sleek quick colorful and bright. Smart features are fluid and setup was easy.
I would recommend this to a friendBrand response from Samsung
Posted .Hi JamesW,
We appreciate your purchase and feedback on the CU8000 TV, where you can watch the content you love upgraded to dazzling 4K resolution.
If you ever have questions or need help, Samsung is here for you! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Thanks for being a part of the Samsung family!
~ Samsung Advisor
- Pros mentioned:Price
Great TV for the price point
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have no complaints. Great TV, especially for the price. Big fun of Samsung
I would recommend this to a friend
