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Customer Ratings & Reviews

$349.99

Customer reviews

Rating 4.7 out of 5 stars with 1417 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend

Customers are saying

Customers are satisfied with the excellent picture quality, ease of setup, nice size, light weight for its size, and sleek design of the 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024). However, some customers have expressed concerns regarding the number of ports, connectivity issues, a slow user interface, and remote control problems. A few customers reported receiving the TV with physical damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,417 reviews
  • Rated 5 out of 5 stars

    Only 2 HDMI's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and options. TV is light and easy to set up. My only complaint is that it has only 2 HDMI ports.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv easy to follow instructions to set up. With an excellent image, very clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV at a great price!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The way it is so plug and play is amazing. It detects my xbox, I can use the controller to control said xbox. The only down sides are the remote is so small we lose it all the time and the lack of buttons on the tv(there is one) in case you lose the remote is rough. You have one button you have to find each time. Otherwise, this TV is wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely Crisp Picture

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the price, great size as well, very happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really impressed with this TV’s combination of big-screen 4K picture quality and everyday usability — the colors are bright and crisp, and movies and shows feel much more immersive than my old set. Setup was quick and straightforward, and Samsung’s smart platform gave me instant access to all my favorite streaming apps without any hassle. The design is sleek and doesn’t overpower my living room, and overall it feels like a premium upgrade without a premium price tag. The only minor drawback is the limited number of HDMI ports, but for most streaming and daily viewing this has been a great pick so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung for the win again!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Picture Quality, easy to use. Would recommend getting a sound bar with it as the volume does not get very high.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding picture, a big step up from our old tv. We had an issue with the DVD connection, I contacted the installer who had given me his card with cell phone number but he never responded. Turned out the HDMI cable was bad so after I replaced the cable it worked fine. Disappointing that the installer didn't respond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy and great tv all together. Was scared from some reviews. Everything is great don’t get some of the complaints. Buy the tv

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great picture quality but horrible lag!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly am pretty disapointed in this TV. I had two 65 inch Samsungs for almost 10 years that I have just recently needed to replace and decided to go with tthis one since I got it for a decent price. I got this TV in July and have recently noticed an extreme lag in anything I try to do on it. Jumping from different apps to just turning up the volume, the TV randomly has 20 second delays! I also have a samsumg bluetooth speaker I use with it and no matter what I do, the TV will not stay connected to the soundbar after I turn the tv on and off. So everytime I turn it on, I have got to manually go in and reconnect the sound bar. Super annoying and frustrating to say the least. Other than the lagging and disconnecting from the soundbar, the image quality is fantastic!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      OliviaA,

      We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to Home > Menu > Settings > Support > Software Update.

      You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care

      If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Pro Samsung

  • Rated 5 out of 5 stars

    Best for its price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is easy to install and took roughly 30 minutes to turn on and have the software do its update. The image is pretty good, has sufficient adjustments to your taste and have not noticed any lag to worry about. It auto detects my gaming systems when plugging in, but not when I turn them on if they are already plugged in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Viewing Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Samsung - 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV, and I must say, it has completely transformed my viewing experience. The clarity and detail of the 4K resolution are simply outstanding, providing a vivid and immersive experience that is second to none. The Crystal Processor 4K ensures that every scene is optimized for color and sharpness, making movies and TV shows come alive in a way I've never seen before. The Tizen operating system is incredibly user-friendly, offering seamless access to all my favorite streaming services and apps. Additionally, the sleek and modern design of the TV adds a touch of elegance to my living room. The integration of voice control through Alexa is a game-changer, allowing for effortless control and a smarter way to watch TV. The connectivity options, including multiple HDMI ports, USB ports, and Bluetooth, provide great flexibility for various setups. Overall, the Samsung DU6900 is a top-notch choice for anyone looking to upgrade their home entertainment system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works beautifully with a lovely crisp picture.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once we received a tv that wasn't damaged ( it took three tries), it works beautifully. Easy to set up and stream. The color is great and adjustable but the picture is outstanding. Great value for this tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Samsung Crystal UHD 4K

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good TV in terms of quality and price, good quality in terms of colors and sound, very happy with the equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65”inch Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was soo big and pretty! The quality is extraordinary, I didn’t need my glasses to see the images. I loved it ! Thank you Best Buy it was really one of my Best Buy’s❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65” Samsung Tv

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the purchase. The TV is all and more than I had anticipated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase in a long time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy set up and installation! Very Clean and Crisp picture and an affordable price. Best of all intuitive and seamless collaboration with Apple products and easy to navigation of software interface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the tv great quality and perfect size . Our living room got an upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is great! The picture is sharp and the operating system is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture, easy to navigate. Great for the price. Sound is good, rarely need to use my sound bar.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nic TV with excellent picture. Needed to buy converters to connect to older stereo system. The built in WiFi seems to have memory limitation. Seen picture freeze when watching multiple episodes of a show when using reverse and stop features. Great tv for the price.

    I would recommend this to a friend