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Customer Ratings & Reviews

$349.99

Customer reviews

Rating 4.7 out of 5 stars with 1383 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are satisfied with the excellent picture quality, ease of setup, nice size, light weight for its size, and sleek design of the 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024). However, some customers have expressed concerns regarding the number of ports, connectivity issues, a slow user interface, and remote control problems. A few customers reported receiving the TV with physical damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,383 reviews
  • Pros mentioned:
    Design, Picture quality

    Rated 5 out of 5 stars

    Samsung 65” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Best feature is the ability to adjust the legs to fit your furniture. Would recommend this TV! Excellent value with affordable price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture and that the remote is easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size tv, beautiful picture and easy to use. Best decision we ever made to purchase this tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv has amazing picture quality and was easy to set up and download all of my streaming services. However it is a bit of a pin to connect and sync my soundbar and to add new apps to the home screen

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Picture, Smooth Performance — Almost Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my new Samsung 65-inch TV for a few weeks now, and overall, I’m really impressed. The picture quality is stunning — vibrant colors, deep blacks, and excellent contrast. Watching movies or streaming in 4K feels like a cinematic experience. The size is perfect for our living room and really enhances the viewing experience. The smart features are intuitive and responsive, and the interface is smooth. Apps load quickly, and connecting to Wi-Fi and other devices was hassle-free. I also appreciate the sleek design — it looks great mounted on the wall. The only reason I’m giving it 4 stars instead of 5 is the sound quality. It’s decent for casual watching, but I expected a bit more depth and clarity at this price point. I ended up pairing it with a soundbar, which made a big difference. Still, it’s a fantastic TV overall, and I’d definitely recommend it if you’re looking for a high-quality, big-screen upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Solid TV!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 65” DU6900 Series Crystal UHD 4K Smart Tizen TV (2024) stands out as a solid choice for those seeking a balance between performance and affordability. While it may not cater to high-end enthusiasts, it delivers impressive picture quality and smart features that enhance everyday viewing experiences.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Weight

    Rated 5 out of 5 stars

    Plasma replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to replace our 14 year old Samsung plasma. Great picture. Light compared to the plasma. Easy set up. We trust the brand!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent TV for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced mt bedroom TV, which was a TLC 55S517 I bought in 2017, for the money (about the same price as the TLC) this TV is superior in most every way (less blooming, better motion, local dimming and the speakers). The one drawback is Tizen, it is fast, and you can load all the normal apps it is just lacking in assisting you with content (I prefer Google TV then Roku interfaces). One MAJOR issue is that if Samsung servers are down, then so is your TV. On 7/31/25 they did go down and the only app I could use was Netflix, every other app returned an error. The fact that the TV needs to communicate with their servers to just load an app is ridiculous.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Weight

    Rated 5 out of 5 stars

    Great update to the bedroom.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Light easy to install. Not a fan of how difficult Samsung makes using your own apps but whatever it's not that big of a deal.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 65” DU6900 Series Crystal UHD 4K Smart TV (2024) offers impressive picture quality and smooth performance for its price. With vibrant 4K visuals, a user-friendly Tizen smart platform, and low input lag for casual gaming, it delivers excellent value—especially around the $400–$500 range. While HDR performance and viewing angles are limited, it’s a solid budget-friendly option for everyday viewing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung Crystal UHD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been really impressed with this 65-inch Samsung Crystal UHD TV. The picture quality is incredibly clear—crisp detail, vibrant colors, and smooth motion whether I'm watching movies, sports, or playing games. It genuinely makes everything look better. What I also really appreciate is how user-friendly the interface is. Navigating through apps and settings is quick and intuitive, and setting everything up was a breeze. It feels like Samsung really thought about making the experience seamless from the moment you turn it on. For the price and the features, this TV is a solid choice. Highly recommend it if you’re looking for a great 4K experience without the hassle.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A happy camper !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve always gotten good service out of our Samsung TV’s, so when we were shopping for a TV naturally we looked to Samsung. This model had all the features we wanted & more at a reasonable price. It was super easy to install, paired with our old Samsung sound bar flawlessly, it really has more features we haven’t used yet. We haven’t had to adjust any color or picture settings, perfect out of the box & at this picture size it’s as close as going to the movies as you get. Great job Samsung !

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nothing to complain about

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's really nothing we don't like about this TV. The size is great for our large primary bedroom. All of our other TVs are Amazon smart TVs, so the Smart Tizen system is new to us. It wasn't hard to familiarize ourselves with it. We didn't set out to change from our current operating system, but the Samsung brand along with the size and price enticed us to give it a try. All in all, it's equal to the Amazon system in terms of operation. The screen display is great, very clear. I can watch it with no glasses on! If it lasts longer than 3 years, I'll be happy.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great TV at a great price!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The way it is so plug and play is amazing. It detects my xbox, I can use the controller to control said xbox. The only down sides are the remote is so small we lose it all the time and the lack of buttons on the tv(there is one) in case you lose the remote is rough. You have one button you have to find each time. Otherwise, this TV is wonderful!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Phillip

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the image quality and the audio and the versatile system that it brings.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    BEST ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to operate. Picture and sound are crystal clear. colors are vived.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Worthy option.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Good picture. Easy set up. Great delivery!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    !We bought this TV for our guest room and it is perfect. Easy to use and looks excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is awesome!!!! Great picture, perfect size, and great to watch the games on. Definitely recommend, and the price is a steal.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    5 STARS!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never owned a 4k TV before so I wasn’t sure what to expect but WOW I AM BLOWN AWAY! It’s absolutely crystal clear. I wasn’t too excited when I bought it since I had no choice due to my LG TV no longer connecting to WiFi but once I started using this TV, I became super excited to rewatch all of my favorite movies. And we got it on sale! 10/10! Also we don’t even need our soundbar anymore bc the audio is incredible! Cannot recommend enough

    I would recommend this to a friend