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Customer Ratings & Reviews

$349.99

Customer reviews

Rating 4.7 out of 5 stars with 1383 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are satisfied with the excellent picture quality, ease of setup, nice size, light weight for its size, and sleek design of the 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024). However, some customers have expressed concerns regarding the number of ports, connectivity issues, a slow user interface, and remote control problems. A few customers reported receiving the TV with physical damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,383 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV and Excellent Service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a Sony TV from Best Buy and I couldn’t be happier. The picture quality is outstanding—crisp, vibrant, and perfect for movies, sports, and gaming. The sound is also surprisingly good for a flat screen. The staff at Best Buy were super helpful in guiding me through the options and helped me pick the perfect size for my living room. Delivery was fast and smooth, and setup was easy. Highly recommend both the Sony TV and the shopping experience at Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    TeeVee!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pic. Easy to use. Easy to set up. Easy to understand.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Newer bigger and better television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When our television finally stopped working, we found this Samsung 65" TV online at Best Buy. By the next day my son could pick it up at the store and he set it up for us. It was a little complicated at first, with a small controller to switch from television to our computer. But the clarity and colors are all great, and this unit is slightly bigger than our old one; bonus!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Weight

    Rated 5 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great image quality. For the screen size, unit weight is light. Remote is small but functional.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Would buy more and did

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV comes out super clean easy setup bought loved it so much went back the next day could not pass out the deal and how well the TV performs l.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Weight

    Rated 5 out of 5 stars

    Samsung Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is good, not very heavy for being a 65 inch tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV! Huge upgrade from my previous TV and reasonable price. John helped us pair a sound bar, which I never would have thought of doing, but this definitely completes the package and I don't need other speakers for streaming music from my phone. Great in-store experience on a busy 4th of July sale weekend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 4 out of 5 stars

    Exellent TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very happy with the quality of this tv and features. It was extremely easy to set up and I it is all I was hoping for.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size and quality of this TV. Great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing viewing, crystal clear and easy to work!!!! Great price!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy seup and great picture quality, the staff were a great help

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Excellent for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, easy navigation, great picture, great sound!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV at an affordable price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has always been known to have great televisions especially if you're a gamer! I would play my switch 2 on it and games look amazing on especially when I've played both the legend of zelda: the breath of the wild and tears of the kingdom switch 2 editions it has great input responses. Although it's not the best TV on the market it is perhaps one the best TV affordable TVs on the market!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Samsung tv purchase and I must say I’m pleased! I like the ease of use and the different features this tv offers. One of my favorites is the fact that it keeps track of what I previously watched and places the thumbnails on the Home Screen for easier access! It’s the small things for me!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    65" Class DU6900 Series Crystal UHD 4K Smart

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV love it has an awesome picture and I love the sound

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Port count

    Rated 5 out of 5 stars

    65 inch tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use. love the picture. love all the apps. it is nice to only have two inputs so not a lot of cables need

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Right purchase at the correct time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good i am able to used doing anything am expecting. Fitting just small space in my room. Recommended to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 65 inch

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung 65 inch TV. It was bounced into my wall very nicely. The picture is wonderful. The only thing that I wish was at the sound was higher, but I guess I have to spend more money and purchase a speaker. The remote is great. I wish one of the options on the remote with Peacock or Paramount+

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. Picture is great. I was worried about it not having optical audio input, but so far no issues using Bluetooth on my soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv. Easy set up and easy to use for my parents

    I would recommend this to a friend