Customer Ratings & Reviews
- Model:
- UN65DU6900FXZA
- |
- SKU:
- 6612910
Customer reviews
Rating 4.7 out of 5 stars with 1383 reviews
(1,383 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are satisfied with the excellent picture quality, ease of setup, nice size, light weight for its size, and sleek design of the 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024). However, some customers have expressed concerns regarding the number of ports, connectivity issues, a slow user interface, and remote control problems. A few customers reported receiving the TV with physical damage.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
CRYSTAL CLEAR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV, crystal clear, and functions. Quality and sound is unbelievable. I couldn't believe this Samsung TV at this price. Great deal for a smart TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best TV I have ever had
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the TV as an open box deal which saved me a good chunk of change. The associate that assisted me was a huge help at deciding which TV I wanted. The TV itself is amazing, the picture quality is incredible.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Geek Squad Member John Wendorf Excelled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV IS great and the Geek Squad member, John Wendorf, was exceptionally talented.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung Smart TV's - love them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 4th Smart Samsung TV I have purchased. The picture quality is great, and I like all the channels provided on 'Samsung TV'. Including lots of music streaming, and background scenes (Ocean, Waterfalls, etc). Love these Tv's.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Service made easy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers hauled my old tv away so I did not have to worry about how to dispose.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing TV Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dude this thing blows our amazon tv out of the water. Everything is so crisp and the additional app features like streaming xbox games and nvidia game streaminf services is anazing.
I would recommend this to a friend Rated 5 out of 5 stars
Crytstal Clear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.clear picture, great features! easy to download app and size makes for great screensaver during holidays
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Do not like interface!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the picture quality and the 65-inch size — it’s perfect for movies, sports, and everyday watching. The sound is surprisingly good for a flat-screen, so I didn’t feel the need to add a soundbar right away. The biggest downside for me is the smart TV interface. Compared to Roku or Amazon Fire, it feels clunky and less intuitive. It’s not as easy to navigate or customize, and finding apps or inputs can be frustrating at times. If Samsung improved the software experience, this would easily be a 5-star TV. But overall, it’s a great TV for the price with stunning visuals and solid sound.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MomOf3,
We appreciate you sharing your user experience. To assist in learning the various functions, please know you can download the DU6900 TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the DU6900 TV to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support > Open e-Manual.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
- Pros mentioned:Setup ease
Rated 5 out of 5 stars
Easy to Navigate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great, budget friendly television with a load of apps. Setup was the easiest I've experienced. All of my apps were able to be loaded from the backup of a previous Samsung TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best Buy! The only place to go to buy electronics.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice on a budget. Samsung is in a class them selves. Crystal clear picture and is easy to set up and use. Best Buy is my only choice when it comes to electronics.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
no title
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. It works as it should, and the price was fair. The picture is very clear; unnaturally clear as a matter of fact and it is a little over the top. I guess brittle is the word I would use. The rest has been positive. The staff was very accommodating and helpful.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.10/10 when it comes to picture, size and evwrything in between. I ended up purchasing this flat screen for my husband as a surprise gift. Will be purchasing again.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
A great company
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service from the team. And I have been telling all of my friends and they are amazed by the many applications as well as myself and I’m still learning about the many features everyday.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
1st Samsung, perfect!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Price for an Amazing TV, I am able to cloud play without a console or any issues. Everything from packaging to set up went without a hitch.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
So good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I buy two because I love how working if I heva to buy another I will buy that seme
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
A distinct Audio-Visual Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's an awesome product. Completely value for money. Picture Quality and Sound Quality are very good. Also Best Buy's delivery service was very prompt and responsive and totally hassle free. Highly recommended.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have 6 samsung TV’s and never a disappointment. Love it. Inexpensive and works great. Obviously if you are a gamer or i to hitech stuff you have to ho fir a more expensive one
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is amazing! I have it in my living room and it is just perfect
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Highly recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is excellent with multiple viewing quality choices. Easy connection to cable, soundbar, PlayStation & apple airplay all at a great price
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great. I thought I was going to have to attach a soundbar, but the TV speakers are quite loud. The picture is beautiful and it wasn't terribly hard to get onto my wall. Great price too
I would recommend this to a friend












