Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$349.99

Customer reviews

Rating 4.7 out of 5 stars with 1383 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are satisfied with the excellent picture quality, ease of setup, nice size, light weight for its size, and sleek design of the 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024). However, some customers have expressed concerns regarding the number of ports, connectivity issues, a slow user interface, and remote control problems. A few customers reported receiving the TV with physical damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,383 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    CRYSTAL CLEAR

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV, crystal clear, and functions. Quality and sound is unbelievable. I couldn't believe this Samsung TV at this price. Great deal for a smart TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV I have ever had

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the TV as an open box deal which saved me a good chunk of change. The associate that assisted me was a huge help at deciding which TV I wanted. The TV itself is amazing, the picture quality is incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Geek Squad Member John Wendorf Excelled

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV IS great and the Geek Squad member, John Wendorf, was exceptionally talented.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung Smart TV's - love them

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th Smart Samsung TV I have purchased. The picture quality is great, and I like all the channels provided on 'Samsung TV'. Including lots of music streaming, and background scenes (Ocean, Waterfalls, etc). Love these Tv's.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Service made easy.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers hauled my old tv away so I did not have to worry about how to dispose.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV Quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dude this thing blows our amazon tv out of the water. Everything is so crisp and the additional app features like streaming xbox games and nvidia game streaminf services is anazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crytstal Clear

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    clear picture, great features! easy to download app and size makes for great screensaver during holidays

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Do not like interface!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the picture quality and the 65-inch size — it’s perfect for movies, sports, and everyday watching. The sound is surprisingly good for a flat-screen, so I didn’t feel the need to add a soundbar right away. The biggest downside for me is the smart TV interface. Compared to Roku or Amazon Fire, it feels clunky and less intuitive. It’s not as easy to navigate or customize, and finding apps or inputs can be frustrating at times. If Samsung improved the software experience, this would easily be a 5-star TV. But overall, it’s a great TV for the price with stunning visuals and solid sound.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      MomOf3,

      We appreciate you sharing your user experience. To assist in learning the various functions, please know you can download the DU6900 TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the DU6900 TV to download the guides you would like.

      The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support > Open e-Manual.

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Pro Samsung

  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Easy to Navigate

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great, budget friendly television with a load of apps. Setup was the easiest I've experienced. All of my apps were able to be loaded from the backup of a previous Samsung TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Buy! The only place to go to buy electronics.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice on a budget. Samsung is in a class them selves. Crystal clear picture and is easy to set up and use. Best Buy is my only choice when it comes to electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    no title

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It works as it should, and the price was fair. The picture is very clear; unnaturally clear as a matter of fact and it is a little over the top. I guess brittle is the word I would use. The rest has been positive. The staff was very accommodating and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 when it comes to picture, size and evwrything in between. I ended up purchasing this flat screen for my husband as a surprise gift. Will be purchasing again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A great company

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service from the team. And I have been telling all of my friends and they are amazed by the many applications as well as myself and I’m still learning about the many features everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    1st Samsung, perfect!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Price for an Amazing TV, I am able to cloud play without a console or any issues. Everything from packaging to set up went without a hitch.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    So good

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy two because I love how working if I heva to buy another I will buy that seme

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A distinct Audio-Visual Experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an awesome product. Completely value for money. Picture Quality and Sound Quality are very good. Also Best Buy's delivery service was very prompt and responsive and totally hassle free. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 6 samsung TV’s and never a disappointment. Love it. Inexpensive and works great. Obviously if you are a gamer or i to hitech stuff you have to ho fir a more expensive one

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is amazing! I have it in my living room and it is just perfect

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is excellent with multiple viewing quality choices. Easy connection to cable, soundbar, PlayStation & apple airplay all at a great price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great. I thought I was going to have to attach a soundbar, but the TV speakers are quite loud. The picture is beautiful and it wasn't terribly hard to get onto my wall. Great price too

    I would recommend this to a friend